[Resolved]  Bosch Home India — recurring problem in washing machine and not getting a resolution since 2 months

Address:

Hyderabad, Telangana, 500084

My washing machine was showing signs of problems 2 months back and i had raised a complaint with bosch customer care and they assured me of resolution within 2 days.
After 2 days a technician turned up and inspected the appliance and came to a conclusion that the door closing mechanism is at fault and a part needs to be replaced.

Since 2 months i am following up and the customer care is neither proving a resolution nor escalating the matter.
Today the washing machine broke down and is not functioning at all.
Very dissatisfied with Bosch brand, and they are not living up to their reputation.