[Resolved] Bosch Home India — refrigerator improper working

pradgup

from Ghazipur, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208002

Sir, we bought bosch refrigerator in 2012 which was a great free. But only after 2 yrs this refrigerator started having frost off & on.
Complaints were done, but all your so called engineers, always came & told us that you need to adjust the packing betwen the door &the main body.
Now this is a regular problem & every 3rd day we keep the refrigerator open ao that the ice which gets deposited all over gets melted.
Please do something serious for this or we need to change it & we surely won't take bosch

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Apr 3, 2018

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by pradgup Refrigerator was FROSTFREE

Verified Support

Feb 20, 2018

Bosch Home India Customer Care's response Dear Pradgup,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team

Feb 23, 2018

Updated by pradgup Deepika Gupta
Mob [protected], [protected]
E-3, Saivatika, 7/202 B, Swaroop Nagar,
Kanpur-208002

Verified Support

Mar 01, 2018

Bosch Home India Customer Care's response Dear Pradgup,

We are not able to see your contact details. Please inbox us your contact and location details so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team