[Resolved] Bosch Home India — Refrigerator knob problem

ppradip

from New Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh, 201014

Please don't buy any product from bosch. I was delivered a faulty product and it has been more than a month i am running behind them. No sense of customer service. A bunch of nonsenses. They will be soon out of business. I have been calling them everyday. After waiting for 2 weeks i was informs that they ordered the wrong parts. They must be joking. When 2 so called engineers came to see what is wrong they only went back to order the wrong parts. Is this an excuse. I want to get rid of this crap freeze. Can somebody advise?

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Sep 18, 2016

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Aug 09, 2016

Updated by ppradip If Bosch is seriously listening the service request number is [protected] to check the history.

Verified Support

Aug 11, 2016

Bosch Home India Customer Care's response Dear Ppradip,
We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Bosch Home Appliances Team