[Resolved]  Bosch Home India — refrigerator led lights along with circuit

Address:

Mumbai City, Maharashtra, 400054

I have complained (10/10/2017) about my fridge led light (Order no [protected]) not working. The light at the side of the racks does not work. The fridge is only 9/10 months old. The technical person had come (12/10/2017) to attend the complaint and said that the led lights along with its circuit needs to be replaced and therefore its needs to be ordered and shall take 6/7 days to come. The technical person further said that due to some electric fluctuation this has happened. We had so many fridges of different makes in all this years but never did we have such a incident. Also this kind of basic parts and circuits the company needs to have it in stock. If it is gonna take so long time for such minor issues than i we are bloody fools to go for this brand. Also why should the lights be attached to the circuits? We have never seen any branded fridges that have lights along with the circuit. The lights always come separately and can be fixed easily.
Please can someone explain at the earliest about this blunder.

My name is sameer desai and residing at santacruz west. My contact details are[protected].

Regards,