Bosch Home India — Refrigerator replacement

Our refrigerator started causing problems since one year. We started to seek help and tried contacting your bosch customer care team after repeated calls service team has come to check the refrigerator three months ago. And finally, last month service team picked our refrigerator saying that it cant be fixed and they will replace the same. We try to call or get in touch with them everyday, no joy.

The service people here in Ananthpur keep referring us to you and not even picking our calls anymore. It will be really helpful if you could reply once and let us know when we can expect the refrigerator. Please find the following details of the product for your reference.

Name of the product - Bosch top freezer refrigerator 347L stainless steel (KDN43VB40I)
Invoice No - BJ1240
Location of service - Anantapur, Andhra Pradesh

It is really upsetting to see what kind of customer service Bosch team provides. Not at all acceptable.

We regret our decision.