[Resolved] Bosch Home India — Repeated failure of the Bosch Washing Machine | |||
Dear sir I have bought a bosch Washing Machine on 09.11.2013 from Maliekal Electronics Kollam with two year warranty and warranty expired on 08.11.2015. Model No WAG 140601N/06 Sl No RM[protected] Immediately after the expire of the warranty the problems started By may 2016 the main drum of the Machine got damaged and had to be replaced with a total cost of Rs 11, 000/- and Rs 800/- service charge. In 2017 April the front door lock got damaged and replaced with a total cost of Rs 2, 100/- and Rs 800/- service charge. Now on May 2017 again it is not working and after inspection ( paid Rs 800/- for this inspection also, then only he disclosed the issue) the service technician says that both the power modules are damaged and requires to be replaced . The cost of replacement is Rs 14, 000/- .I dont know what is happening. Immediately after the expiry of the warranty, three major complaints within a period of of 12 months. already paid more than Rs 15, 000/- for the first two repairs and this time another 14, 000/-. My friends are using similar models of the washing machines of other companies for more than ten years with no issues. With this repair the total cost of the repair exceeds the cost of the machine. Was this information helpful? | |||
Jun 18, 2017 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support May 18, 2017 Bosch Home India Customer Care's response Dear Sir, We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you shortly. With Regards, Bosch Home Appliances Team | |||
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