[Resolved]  Bosch Home India — Replacement of drum

Address:Aboobacker , Mayanchery, Azhinhilam 673632 mobille no 9746916974 P O

I have purchased Bosch washing from your dealer, IHAM DIGITAL, CALICUT, in the month of August 2017.
The machine worked well but a few days back it has noise while working.
I have registered a complaint to the customer care and technician came .
As per his report the drum has to be replaced which costs around ₹10000.

As the drum has got damage within a short period of 3 years I am asking whether there is any chance to get it repaired without any cost.(the IFB machine I have used earlier has got damage after 12 years ).
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Aug 8, 2021
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2020
Bosch Home India Customer Care's response
Dear Aboobacker Puthiyottil,

We regret the inconvenience caused and would certainly help better your experience. Kindly share your registered contact details, so that our concerned department can get in touch with you to assist further.

Regards,
Bosch Home Appliances Team
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