Bosch Home India — Request for replace refrigerator

Junet Ali

Nov 24, 2021

Address:

Junet Ali , Abubakar Vill- Durgapur, P.O- Sagareswer, P.S- Ramnagar, Dist- Purba Medinipur, Pin-721446, Mobile No-9330051809

Dear Team,

I brought a new refrigerator on the 11th of July 2021 (invoice attached). The very next day complaint was registered through the shop regarding cooling is not happening.

The service engineer visited and solve the issue then after a week again same issue we have faced. So far we have logged complain 6 times but every month same issue is happening.

I would request the team to immediately visit the below-mentioned address and resolve the same and also requested to replace the refrigerator since it seems it is a factory issue during the manufacture.

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Comments

Junet Ali

Nov 26, 2021

Dear Team,

Reference to the subject service request, Engineer visited the yesterday but no such servicing has been done only removed power from the stabilizer and put it directly in the socket.

Also, the engineer was supposed to get back yesterday evening which is still pending.

My refrigerator issue has not been solved yet, Request you to please take up this matter very priority and do the needful.

Please share the service report of engineer troubleshooting for my understanding.