[Resolved]  Bosch Home India — sms60l18in dishwasher

Address:

Chennai, Tamil Nadu, 600048

We have bought bosch dishwasher (Sms60l18in) about a month ago. Was working very well. We are using finish brand salt, rinseaid and detergent.

About a week back, we are seeing a significant white film on all washed vessels. Takes a lot of additional manual effort to wash out this white film.

Complained to bosch customer service one week back. No response. When i called them last monday, (The same person seems to pick up any/all calls), said will come within 48 hours (This is a standard response from them for any/all service requests).

Next day was tuesday (May day). The next day someone called saying bosch service. Said on the way. Inquired about problem. Then said he only knows washing machine, not dishwasher and said will call back in 10 mins. No one has since called... It is now friday (May 4) evening.

Still no one has called or has showed up.

It was quite a lot of pain to go through the installation/demo process. Thought the saving grace was an excellent product, which it was for one month.

Now, this might be a small problem to fix... Not sure. But, no one has showed up in a weeks' time... We haven't been able to use the dishwasher, as the white film coating is significant.

Can someone, authorized and competent to handle bosch dishwasher, please attend to this issue quickly please.

Thank you
.. Srinivasan br (Chennai)