[Resolved] Bosch Home India — Substandard Book Gasket

Rajiv021181

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122017

I purchased BOSCH washing machine with model number WAK24168IN/01 on 26th Aug 2015. Now boot gasket has destroyed and lasy week service technician inspects and said it is not covered under warranty. This wear and tear happened due to sub standard material used in the washing machine. I have already mailed the pics to customer service, but response is same" not covered under warranty".

I think i have made a mistake buying this brand, LG and cheaper brands are better which dont give any issues for years.

Looking for a favourable response on this.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 10, 2017

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Bosch Home India Customer Care's response Dear Sir,

We regret the inconvenience caused. Please share your contact and location details here or write to
us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you
shortly.

With Regards,
Bosch Home Appliances Team

Nov 15, 2016

Updated by Rajiv021181 Hi Bosch Team,

Please find my contact details below:

Rajiv
+91-[protected]

Nov 17, 2016

Updated by Rajiv021181 Will anybody reply here ...