Bosch Home India — Top Load Washing Machine problem

I had baought a top load washing machine in 10/2023. It showed problem while spinning since somewhere around April or May 2022 when the warrenty period was not over (2 years). I tried to connect customer care via call, what's app and online also. But could not succeed as there was no any response from them. Now when I sent mail before 1 month, they came to check and are charging me money saying that warranty period is over. They are not responding now to my mails also. Very pathetic service. We are forced to wash our clothes by ourselves only.