[Resolved]  Bosch Home India — wab16260in - flashing start light _ repair cost is almost 50% of the new machine _ service order #[protected]

We have issue with washing machine - wab16260in - which is not working as it is flashing start light continuously, we have called service engineer and he has checked it and he is telling entire digital board needs to be changed which cost is 10500/-, i’m worried about the service and the cost, because this seems to be common issue as part of manual guide that engineer did not able handle it properly and asking change of the entire board, whereas new machine cost around 21000/, if that is the case then we need to think of buying bosch washing machine in the future.
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Dec 17, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Bosch Home India Customer Care's response
Dear Customer,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
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I have ordered a bosch 6 kg fully automatic front loading washing machine on 19.10.2017 & it was delivered to me on 26.10.2017, but during running water is leaking from it.
Bosch Home India Customer Care's response, Dec 1, 2017
Verified Support
Dear Trilok Das,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
We have issue with washing machine - wab16260in - which is not working as it is flashing start light continuously, we have called service engineer and he has checked it and he is telling entire digital board needs to be changed which cost is 10500/-, i’m worried about the service and the cost, because this seems to be common issue as part of manual guide that engineer did not able handle it properly and asking change of the entire board, whereas new machine cost around 21000/, if that is the case then we need to think of buying bosch washing machine in the future. - No response so far,
bhosale7's [Complaint's author] reply, Nov 23, 2017
would be wait of time, better to go with new product

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