[Resolved]  Bosch Home India — washing machine cum dryer

Address:560008

I raised a request for water leakage on my bosch washer dryer on 16th july, 2017 (Job number-[protected]) bought on july, 2017. One technician visited and he could not identify the problem and after that no one communicated with us. I raised a complaint again on 23rd july, 2017 with jon request number [protected].

I had called their customer service numerous times after that. Even now my washing machine is not repaired. It's been almost a month now.

One of the worst customer service i have seen till now.
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Sep 30, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Bosch Home India Customer Care's response
Dear ‎Debraj Manna,

We highly regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Bosch Home Appliances Team
Verified Support
Aug 30, 2017
Bosch Home India Customer Care's response
Dear ‎Debraj Manna,

We have learnt from our team that our representative has visited you today, and the issue has been resolved. For further queries, please write to us on service.[protected]@bosch-home.com

With Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

After buying a Bosch washing machine, i am really suffering to make UP.

Request id is[protected].

Kindly replace it ASAP since it is under warranty now.

Regards,
P.B.Senthil kumar
Cell:[protected]

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