Bosch Home India — Washing Machine - Fault repair - regarding

Chitra Sarma
M-5/1, Ganesh Krupa CHS
Kashish Park, L B S Marg
Thane West 400604.
Cell:[protected]

24 June 2021

Bosch India.
service.[protected]@bosch-home.com

Bosch Washing Machine:
Ref no. [protected] Cust. Id: [protected]

I have bought a washing machine in 2017 and taken Extended Warranty as well.

The Certificate of Extended Warranty is expiring on 26 June 2021.

I have made a request for servicing fault repairs on 21 June 2021.

As of date nobody has turned up to attend to my fault repair request.

I should think this delaying tactics is to make me pay for the visiting and repair charges.

This is not expected of a reputed company like Bosch.

They send e-mail replies informing me that my service request has been escalated.

I don’t know what does this mean!

Bosch is very disappointing!

For practical purposes one has to contact my father on[protected].

Thanks

Yours truly,
Chitra Sarma