[Resolved] Bosch Home India — washing machine repair complaint | |||
I have purchased bosch washing machine in march 2019, two weeks ago it got problem that water is flowing even machine is switched off, so i called bosch customer care on 3rd dec 2019 and requested for engineer visit, engineer came on 5th dec 2019 and told one of the spare part needs to be replaced but it's not available with him at that time, he told will place an order for spare part in company, it will take 2 - 3 days to receive spare parts, he will fix it on next day once it comes, but still now there is no update on when washing machine will be fixed. I have called three times in between to customer care and local office contact in chennai, could not able to get any update. Even i have got area manager mr. Selvam contact number ([protected]) from customer care and tried to reach him but he didn't picked my call. Please help me repair my washing machine. Contact number : [protected] / [protected] Was this information helpful? | |||
Jan 27, 2020 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 Bosch Home India Customer Care's response Dear Jayaprakash A, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |||
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Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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