[Resolved] Bosch Home India — washing machine repair within 4 years | |
I bought a bosch washing machine on[protected]. On[protected], the machine got stuck suddenly in the mid when we switched it on for washing. Based on my complaint (Order no:[protected]), a service engineer attended the issue and he conveyed that power module, display (Operating) module has failed and it cost' s 11000 to replace the module. Hearing this i was shocked, within 4 years a machine getting issues and the maintenance cost is too high. Reason for failure: Service engineer said, a cockroach has entered in to the module and so it is failed. I believe if a cockroach entry makes a module failure, then that module must be heart of the machine. Then it means it is a failure design. And he said that in rare cases it occurs, which infer the service ngineer himself agree that this a failure design. We are struggling for a solution but no luck. Is there anyone to help me o this : ( Was this information helpful? | |
Jan 3, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Nov 29, 2017 Bosch Home India Customer Care's response Dear Ammayappan, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Bosch Home Appliances Team | |
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