[Resolved] Bosch Washing Machine — Complaint lodged on[protected] with complaint no [protected] +[protected]+[protected] | |||||
On purchasing Bosch washing machine, I thought I am a proud customer in India but now Iam extremely regretted for having bought your device.it was purchased in october 2012.Just within 3 years it began to produce rumbling sound while it spins.Hence we placed a complaint on[protected] With complaint no [protected].It was only after we called on the Help line, the Technician turned up on 7th November 2015 and detected the problem .He said that the bearings have to be replaced. I was called on from customer care and informed that bearings cost approximately Rs.7500/- and the same had to be procured from Mumbai and within seven days they they are going to replace.After one week again I called on the Service center.Please redefine what service means to you.I am really upset with your irresponsible and poor service. Was this information helpful? | |||||
Complaint marked as Resolved
Bosch Home India customer support has been notified about the posted complaint. Verified Support Dec 02, 2015 Bosch Home India Customer Care's response Hi,
We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly.
With Regards,
Bosch Home Appliances Team
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