[Resolved] Bosch — washing machine - spare replacement delayed for rat bite issue | |||
Date of incident :- 05/09/2020 It is been 20days since we have logged a complaint for replacing the spare due to some collapse in machine. Receiving invalid information from engineer or support person about the status of spare parts availability. I lost patience to follow them up and hear status which is not at all accepted. Every time we are receiving different status of the spare part reaching first we heart from team it is dispatched from mumbai then we got update from ahmedabad and now today we got update it getting dispatched from germany Information they are providing blinded to customer and cheating them. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Sep 23, 2020 Bosch Home India Customer Care's response Dear Jill Shah, We are sorry for the experience you had and would certainly help you with this. Kindly share your registered contact and location details, so that our concerned department can get in touch with you to assist further. Regards, Bosch Home Appliances Team | |||
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+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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