This is with reference to my Soundsport free WRLS HDPHS which was bought on 15-Jun-2019 from BOSE store in Thane Korum mall.
Issue -
The headphones are not getting connected to any IOS or Android phones and my laptop. As suggested, I tried reaching to the service centre and spoke with one Ms. Shipa and explained her the issue. She said there is nothing which can be done for this product and can be replaced during warranty period and only can offer 20% discount on new purchase post warranty.
At the outset, it’s quite a disappointing reply for an expensive product of a Company like BOSE who is well known for its premium products. Such products cannot have a shell life of one year (warranty period) and be unreliable later. Also i have purchased other products earlier and never faced any issue.
I have attached the bill of my purchase. Requesting your help in resolving this problem and hoping a positive resolution of this issue which restores my faith in your excellent products.
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