I have purchased BOSE sound sport free ear buds and it was faulty.
I had raised a complaint with their customer care and ticket number is [protected]. The product is under warranty as i just opened the product and it was faulty.
Post that i had handed over the faulty product to their customer service centre in Nungambakkam Chennai. They mentioned i will receive a call once they get the replacement product. However its been a month and i didn't get any call.
I am trying to reach their customer service through their toll free or the customer service centre number in Nungambakkam with much success. No one is answering my call. I am clueless on my ticket status now.
Below is the service centre address:
TVS Electronics Ltd
No:1/1/A-4, A-5, First Floor, Gemini Parson Complex, Anna Salai, Nungambakkam
Chennai -600006
[protected]
10:30 AM-6:00 PM
bose.[protected]@partner.tvs-e.in
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