Bose India — Regd bose case [protected]

Address:

pune

I recently faced an issue with my bose subwoofer 700, for which i went to the pune service center to submit it for repair/resolution. the person there just plugged in the power and said motherboard is gone, need a new one. please pay 15k. i was like without opening or debuggin the issue you are charging in advance. ideally fix the device and then charge. what kind of a customer experience is this. i am submitting a 75k device to you and you are charing me and advance for a service which has not been performed yet!