Boult Audio Complaints & Reviews

[protected]

Buttons are not working properly and are difficult for pressing
Charging point not working coz of switch button has been suppressed
Please resolve this issue asap

My voice not going on outgoing and incoming call on blutooth earphones

My Order No[protected] on dated 22/11/2020. please repair this boult audio and it is not working properly.

During the call my voice not heared to opponent listener.

I have ordered a wrong item so i wanted to cancel my orders there is no option to delete the order and it also takes 3-4 days to deliver order id BAD2CN[protected] please consider it and solve it asap

I ordered boult z1 tws earbuds from boult website on 29th July 2022 but they sent me the empty box, the item was missing, order no BAD2CN[protected] for rs 1299.00 package received on 1st July 2022. Please refund my money asap.

Will never buy from boult website.

Recently i ordered boult TWS bluetooth earbuds from boult website with order no BAD2CN[protected] but i received only the empty box, there is no bluetooth device found. Please help me to get my money back.

Dear sir,
Pls check this problem -boult audio probase xcharge one side speaker no sound

I buy boult audio xpods from Flipkart in the box they provide me 100 rs vocher given instructions with scan the code get 100 rs or go to their boultaudio.com/rewards. I scanned the code it's showing invalid after that i registered on their given website they give me vocher code but valid till 1 April 2022 to 30 April 2022 but i purchased this on 25 June 2022 their is no mention of any due date of vocher .i want my reward

Hi Team
I have already written you an email in the past and received your standard response from your end to check with service centers.
I have got my new Q10 Bolt Earbuds replaced 3 times in one month of purchase, all 4 pieces had the same issue of Echo in Mic and major issues with not charging. every replaced piece worked for 4-5 days and it never got charged. This very defect seems to be because of a loose case, it does not shut properly.
I have not got any proper resolution from the service center F1-Info Solutions & Services Pvt. Ltd., Prabhadevi and have submitted my last received replaced product there. I have not received any information about turnaround time for my service request. I am expecting to receive a different model as this model clearly seems to be defective.
I tried to explain my situation to the customer care helpline but they are not able to provide me with any concrete solution or information about when my issue will get resolved.
I am very disappointed with the quality of service I am receiving from boult support services. I am writing this email in a hope to get some clarity or proper resolution.
You may call me on [protected], in case you want to discuss / understand the issue.

Regards
Rohan
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[protected] / [protected]

Im buying boult audio fx1 black on 2021 August.. But 2022 june month battery backup capacity not getting. Then june 6th i am senting my boult audio fx1 to delhi wazipur addres for claim warranty, then june16 received the boult audio but its product is damaged, Left earpod sound not geting, then im again return to this damaged product to delhi address on june 18, after 1 week received your product, but in this courier no battery case and earbudd, i am showing this box is only USB cable user manual papper and cushion, not getting audio device.. My 2 time senting courier cash 180 rupees gone. Dear team please telme how it is possible? Fraud activities in your service centre. Kindly catch this theft and pullout in this office. Please arrange me warrenty product. This is my third time request, now customer care told me that opening vdeo is invalide.Kindly telme who is fraud?

I have a issue regarding battery draining in my boult audio xpods case. It is draining so quick as compare to add it was earlier. As because according to warrenty policy. I want to claim my warrenty. And want a fast solution of it before my warrenty tenure ends.

One side of buds not connecting.so one side can't of buds can't working.

I ordered a Bluetooth headset on 22nd of june and company claims that it will dispatch in mex 48hrs, but it dispatched on 27th june after regular complaints in coustom support. Now I want to cancel my order because it will deliver too late after whome i want to gift leave the town and they said that there's no cancellation policy available to cancel my order. It means once I paid money they are free to deliver product any time.

Left side ear buds sound doesn't work.so solve the problem and replace it.

The Bluetooth connection is not good now and the volume is very low the product is not setisfying me by the sound and there is no bass

One side is not working and not charging

Complaint

UNHAPPY WITH ITEM PROVIDED BY COMPANY

Sir,
A few points I want to bring to your notice and further necessary action:-
1. I have purchased one head phone from your company. During use I noticed that sound problem in left side of ear phone. I registered a complaint whose ID is 0050564 dated 10 May 22 and I returned the item for further action.
2 I got my item after someday. I was using the head phone and I again noticed button issue and charging pin issue. I again registered a complaint whose ID is 00518229 of 28 May 22. I dispatched the item to you for repair. After repair I got back my item.
3. During use I noticed same problem as it was in second time. I again called and lodged a complaint. Complaint ID is 00518229. Your Rep told Item will be changed with new one.
4. After receipt I came to know that same item was returned without any repair.
5. I purchase Item from a reputed company but my money, time and energy is fully wasted and also I am tensed due to no action taken from your side.
6. Customer care is not responding properly. Kindly look into matter and resolve my issue at the earliest.
7. Customer care said item will replace but item is not replaced. I have receive damage item and also product packaging issue. Then I call customer care then customer care said item is replaced. Your company as committed fraud.
8. Company is not helping.

Complaint 2

UNHAPPY WITH ITEM PROVIDED BY COMPANY

Sir,
A few points I want to bring to your notice and further necessary action:-
1. I have purchased one head phone from your company. During use I noticed that sound problem in left side of ear phone. I registered a complaint whose ID is 0050564 dated 10 May 22 and I returned the item for further action.
2 I got my item after someday. I was using the head phone and I again noticed button issue and charging pin issue. I again registered a complaint whose ID is 00518229 of 28 May 22. I dispatched the item to you for repair. After repair I got back my item.
3. During use I noticed same problem as it was in second time. I again called and lodged a complaint. Complaint ID is 00518229. Your Rep told Item will be changed with new one.
4. After receipt I came to know that same item was returned without any repair.
5. I purchase Item from a reputed company but my money, time and energy is fully wasted and also I am tensed due to no action taken from your side.
6. Customer care is not responding properly. Kindly look into matter and resolve my issue at the earliest.
7. Customer care said item will replace but item is not replaced. I have receive damage item and also product packaging issue. Then I call customer care then customer care said item is replaced. Your company has committed fraud.