Boult Audio Complaints & Reviews

I ordered x45 TWS from your website on june 23rd.case wasn't charging properly..i requested for replacement within a day..and my product reached your warehouse on july 5th..till now i didn't get my replacement..I called your customer service 7 or 8 times .first they told to wait for 48 hrs ..that was july 1st week..later they told me to wait for 24hrs for replacement.i didn't get it..then they told me that senior executicve will contact you..that also didn't happen..today again i called..after explaining everything executive told me to wait..and he cut the call..so i filed a complaint on customercare portal.

My order id:BAD2CN[protected]
Ticket id:00941001

I had purchased my boult z20 green in January and I had replaced that recently but that replaced product is also defective so using delhivery app I sent my boult z20 green to service center in Delhi service center after filing a form to get my ticket no and my product is delivered there on 19th July but haven't received any updates till now
My ticket no is 00977764
Attaching my payment slip by delhivery app and package...

My product is not working properly

I Placed 2 Orders Instead Of 1 Smartwatch and I Want To Cancel The Order For One Watch. But the Company Is Now Refusing To Cancel The Order Even Though It Is Not Even Packed For Shipping. I'm Very Upset, So Please Take Some Action On This Behaviour Of The Company. I Have Given Lot Of Calls Nd Mails To The Company Related To My Order Cancellation.

Thank You

Order Id: BAD2CN[protected]

Hello Boultm, Simpl what are the problem with you guy's

i have orderd a product from boult audio using Simpl Pay Later (I don't have account in Simpl), after that i have cancelled that order and it is returned
now the Simpl still asking for the payment.

when i contacted Simpl they said
"As specified by Boult Audio, all the issues regarding the transactions are to be directed to them. Since cancellations, quality issues, refunds, and changes in the status of the transactions can only be done by the merchant."

Okay then i contacted Boult audio they said this "We would like to inform you that we do not have any cancellation and return policy."

so what ?
How can you say that ! you must need a cancellation and return policy
The product is not delivered to me, then how do I make payment to Simpl for no reason ?
Please explain

One side earpods is not responding properly as it's having some problem as it's opening from between .

I had purchased Boult audio Z25 earphones on 10th April 2023 from Amazon. Initially, they worked perfectly, and I was impressed with the sound quality. However, in the month of June, I noticed that one of the earphone is no longer functioning properly.
I had written a mail to [protected]@boultaudio.com and through their delivery partner DTDC had returned the earphones. It been more than a month that i have heard anything from their side.
I have written mails to them but no response.
My ticket ID: 00927427

I will send my faulty product to boult audio service centre wazirpur delhi but after 5 days ago they will still not dispatched the fresh product to me .pls help and try to send my product. This is my ticket I'd[protected]

Mic issue mic not working properly

I have returned one watch boult for warranty claim and it was also delivered to the company but from your side there is no response yet came or watch is also not return to me as I return to the company 30 days before.so I request you to please response me quickly.There is my invoice number which I attached below so please check it

Not properly working

I have purchased Boult Audio Newly Launched X10 True Wireless in
Ear Earbuds on date 14.03.2023 (From Amazon )and its order no is[protected]. And the issue is that left earbuds is not working .
So kindly request to you please resolve my issue ASAP.
Invoice Number : DEL[protected]
Order Date: 14.03.2023, Invoice Details : HR-DEL[protected]
Invoice Date : 14.03.2023

Thanking You
Name- Vipin Dhiman
Mob.- [protected]
[protected]

My boult audio xpods are not working properly they can't charge, they can't connect to my phone

Received X45 airpods with a damaged case. Contacted the customer support within 24hrs. Sent the product to their service center. Denied any replacement or refund.
Its not my mistake that i received a physically damaged outer case.
The customer service is the worst.
I want a replacement

Received a damaged case of X45 airpods. They denied replacement just the day after i received it.

No response from the customer support. Sent the product to their service center.
They claimed to provide shipping charges filled a form also for the same and then did not provide any amount.

Hi

I have 2 questions:

1. There is no sound in my Bassbuds Q2 headphones.

Initially, there was no sound in the right headphone. Right now, there is no sound in both.

Can I have the set repaired?

I live in Kolkata.

2. When will Bassbuds Q2 be available again for online sale?

S K ROY

The 3.5 mm jack wiring is loose so the sound is cracking.

Charging nhi ho rahi hai

Device unable to charge

Dear Boult Team,

I have purchased two products X45 bluetooth accessories and Cosmic R smart watch but the calling feature is not available in smart watch and that's why I called customer care. I have discussed with Shaili (customer executive) about this thing and request her to cancel my order or suggest me for replacement process of this product with another Boult calling smart watch but she is denying to do this and said that there are no policy available in Boult company for this issue.

I am highly disappointed with this response because every customer has the right to exchange the wrong product with the correct one in case they ordered by mistake. Hence request you to please look into this matter and replace this watch with another calling feature watch.

Waiting for your positive reply. You can also contact me on my registered no, which mention below

Order ID: BAD2CN[protected]
Product: Cosmic R Smart Watch

Regards,
Subodh Sharma
(M) [protected]