Boult Audio Complaints & Reviews

Dear Boult Team,

I have purchased two products X45 bluetooth accessories and Cosmic R smart watch but the calling feature is not available in smart watch and that's why I called customer care. I have discussed with Shaili (customer executive) about this thing and request her to cancel my order or suggest me for replacement process of this product with another Boult calling smart watch but she is denying to do this and said that there are no policy available in Boult company for this issue.

I am highly disappointed with this response because every customer has the right to exchange the wrong product with the correct one in case they ordered by mistake. Hence request you to please look into this matter and replace this watch with another calling feature watch.

Waiting for your positive reply. You can also contact me on my registered no, which mention below

Order ID: BAD2CN[protected]
Product: Cosmic R Smart Watch

Regards,
Subodh Sharma
(M) [protected]

It's been three months since I took the buds of Bolt Audio, the first month it was going very well, in the second month there were some problems, but I ignored it, but now in the 3rd month, it will start having a lot of trouble, it does not charge properly and stops automatically. My product is in warranty and you guys understand my problems and please find a solution. Thank you.

Power draining and charging issue

Unable to use my neckband... issue related with switch on neckband... I purchased it 19/01/2023
Please solve my issue as soon as possible..
Thank you

Unable to use my device...issue in switch on the neckband... I purchased it on 19/01/2023
Please solve my issue as soon as possible..
Thank you

The Right side earphone is not working.

I had purchased boult audio airbass x1 buds online from Amazon, from last week i started facing pblm with buds sound disturbance, My product is under warranty so I contacted boult audio, they asked me to courier them very nxt day i couriered my defective product, when my product was delivered i got confirmation email but after that i did not get any response from boult audio, after many mail i got mail in which they want proof of delivery. Ticket ID: 00879924, kindly help me to get my earbuds as earliest.

I can't find the service center at the location. there is no service center at this location...

My Z35 buds were not working. So I registered complain with ticket id[protected]. They mailed me that I have to send the product to their address and for that I will get my courier cost back by filling a form.
I couriered the product to them and filled the for but they didn't sent me the courier cost and neither they replied to my mail.

I do have a bould audio ammo and bought it back 2 months back and now left side of it starts malfunctioning itself like I use to play music and it automatically gets paused and automatically gets powered off by its own

I lost the neoprene covers for the ear pieces. Where can I get them?

Order id : BAD2CN[protected]
I requested to cancel the order as it was made by mistake. At 12.45 am i emailed and messaged for the cancellation. They shipped the item stating that refund cannot be provided or the item cannot be returned.
Please provide necessary steps so that i could get the refund.
According to their company policy:
Users can cancel their placed order until it has not been initiated for the shipment process.
I have cancelled the order even before the packing process
I want to cancel the order and get the refund.

I have send products for warranty claim but not get any response from boult help team and a product send that it get yesterday but not information get from your side. What I can do. The product delivered on this address Exotic Mile Private Limited, B-67, Wazirpur Industrial Area, New Delhi 110052.

No response from customer service

Not cancel my order and not refund me

Boult Audio z charge wireless neckband
Awaj kat raha hai aur ek earphone se awak phat kar aa raha hai

HI

This is vivek

I sent my defective audio x45 goods to your location (Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi 110052) in accordance with your team's advice, however I neglected to include my ticket number[protected] with the package. I also included a copy of my invoice with my purchase.
Hereby I have attached my Bluedart courier AWB number :[protected], Date of delivery -15 May -2023 recipient name :MR.rohit

I request you to kindly find my product and process my ticket[protected].

let me know if you need any clarification from my end pls call me on my number

Regards

Vivek K

Mob:[protected]

Ticket id[protected], replaced headphones were delivered 3 weeks ago and headphones are not working preoperly now. Its mic stopped working, sometimes sound comes while sometimes sound doesn't come from headphones. Its under warranty period still i had paid rs 70 for courier charges, and what did i get this freaking headphones . Kindly issue me refund or replace it with new ones at your own cost and refund me the earlier shipping charges and headphones are still under waranty period.

This my company helful

Thie product is sound was not enough
No base sound
Then charge finished see in no 100%
Only 5
60%
Please exchange in your product