Boult Audio Complaints & Reviews

Earphone can not properly play

The right ear bud suddenly stopped working it is neither getting power on while opening the case

Hey, recently i have claimed warranty for my headphones as it was not worked, now again the problem continues...iam fed up with you guys

Charging shocket not working, calling error, fingerprint not working

I am writing to you to report a concerning issue with a recent delivery that I was supposed to receive on 4th March 2023. According to your delivery tracking system, the product has been marked as delivered, but I have not received it yet.

I am very disappointed and concerned about this situation. I was eagerly awaiting the arrival of this product, and now it seems that it has been lost or misdelivered. I kindly request that you investigate the matter and update me on the status of my delivery as soon as possible.

I understand that such situations can happen, but as a valued customer, I expect prompt and efficient communication and resolution of this issue.

Shipping Details:
Order ID : #BAFD[protected]
Courier : Blue Dart

AWB No. : [protected]

I call many times he told me your order update in 24hrs .today I call customer care she told wait 24hrs.i also mail customer support he reply wait 24 hrs.i order one product in 9/03/23 and today is 11/03/23 .he not update one order .i request customer care to cancel my order if you not provide delivery status.she cut my call and again I tried he hold my phone.pls help me i have all call recording. Me between customer care

1 side not starting
1 pair working 1 pair not working
Sound quality geting dull
Connectivity is good
But 1 pair getting charg but not getting on

I purchased bault audio neck band from Myntra on 14th December 2022.but now one side of the band is not working. The band is under warranty period. So kindly replace or resolve this issue

Working not properly

Earphone one side working or not working jack and mike
3 baar speed post kr chuka hu baar baar khrb product diya ja rha hai
Mna last tym ab 9feb ko spees post kiya tha jo aaj 16deb ko delever hua h
Os ye earphone ab bilkul kaam nhi kr rhi company me complaint bhi kr chuka hu koi action nhi liya ja rha h ab bol rhe h ki ab aapka product 14feb ka out off warranty ho gya hai to isme meri kya galti hai...
Ticket id:[protected]

Right ear bud not working, it is getting turned off within 5seconds automatically

I have ordered Boult Audio white airbass y1 and after getting the same.
I am facing so many issues with it.
Every time I need to connect both the earbuds separately manually
At the time of listening the music if I am putting the earbud in it’s case back then also songs are running in the case

What is this pathetic feature?

I have Encore-x but sensor was nor working. I want to replace in 7 days please.

Neckband is in warrenty and right site earphone not working pls help to replace the same.

Boult Audio Z200green

Hearing voice is coming after 10 seconds from vedio voice

Mere earbuds automatic dissconnect and connect ho jate hai or sound problem bhi aati hai. Kabhi kabhi ek buds mai aawaj nahin aati hai.

I have ordered a product from boult audio website .and I got a cancellation massage from there side on Jan 3 .but I didn't get my refund. I'll contact the customer care over and over.they told me it will refund on 3 to 4 working days. still I didn't get the amount.

I wish to claim the warranty of my Boult Audio Airbass Y1 airbuds
Wired Headset purchased from "flipkart" on 4th Jan, 2023
Yesterday suddenly the right earbud stopped working and no audio was being heard from it. This happened while using the earphones.

So I am writing this mail as the last option since the customer care number also won't connect.
Kindly guide me through the warranty claim process. I was very happy with the product regarding the performance, range. Would like to keep using it in the future as well.

I am providing all the details. Details of the order are as follows:
Order ID: OD[protected]
Order Date:[protected]
Platform: FLIPKART
Colour: white
Product: Boult Audio Y1 TWS Airbuds
Name: Ajay More
Contact: [protected]
Email: [protected]@gmail.com
Type of complaint: ONE SIDE NOT WORKING
Address:
behind durga mata mandir, Shobha aprtment, 1st floor, shree hari society V107, narendra nagar
City: Nagpur
State: Maharashtra
PINCODE: 440015

Sir/ ma'am,
I have purchased boult audio Z 20 from Boult Audio official website, received on 28.12.2022, when i opened the box, i found that,
1. No Earbuds rubber in the box.
2. Charging case and Earbuds are full of scratched.
3. The next day i noticed that the earbuds are not fully charged after charging of several time.
on this purchase. I mailed Boult Audio as well Call to customer care. details are as under.

Mails to Boult Audio
on dated 29.12.2022, 30.12.2022, 02.01.2023 & 05.01.2023.
Reply received from bout Audio after elapse of 05 days of 01st mail and till date "If you're facing any technical difficulties with the product please let us know so that we can assist you in a better way."

Private Message on bout Audio twitter
on 02.01.2023 Reply received " We would like to inform you that you case has escalated so kindly wait for 24 to 48 hour we will update you". After elapse 04 days now i sent msg to bout audio twitter return msg received "Thank you for your response"

Calls to Customer care number: [protected]
on 29.12.2022 & 02.01.2023, replied received "Mail us" .

As per Replacement and Refund Policy of Boult Audio
Boult will provide a replacement for a product if informed within 72 hours of receipt of the products and under the following conditions:

Wrong Product has been received
Damaged product has been received
Documentary evidence in the form of a photo or video
Replacement can be made if the customer reports the same to our Customer Service team by calling at +91 [protected] (10:00 a.m to 7:00 pm/6 days a week), or write an email to [protected]@boultaudio.com.

If your order arrives with a manufacturing defect, please contact Boult Audio Customer Service immediately. The Boult Audio team will look into the case and will dispatch a replacement. This policy is valid only up to 72 hours from the delivery of the order. Boult Audio will dispatch a replacement immediately.

As well as Boult Audio Says that mail us and We Will respond within 24 hours.
All policies of Boult Audio are worthless.

Now I feel, Boult Audio Cheat/fraud with me.

All images and unboxing video and Bill in this regard are enclosed herewith for your reference.

Therefore it is requested that boult audio Z20 may kindly be replaced or refund my money.

Order ID- BAD2CN[protected] dated 24.12.2022

Thanking you.