Boult Audio — Left side of the earphones not working

I purchased Boult bluetooth earphones via Amazon on 17th of May 2021. The left side of the earphones is not working now. There are no physical damages in my earphones. I called the mentioned customer care number and they said to submit here. Also, it is mentioned that there is one year warranty.
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    Boult Audio Phone
    +91 95 5560 2502
    Boult Audio Address
    Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi, India - 110052
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