Boult Audio — product replaced with downgraded technology

Address: 30/5, East Punjabi Bagh, New Delhi 110026, 110026

Website: boultaudio.com

I have purchased a boult curve bluetooth earphone from amazon.in on 27/04/2019 with started disturbing me after 15-20 days of purchase, since the amazon's return period was expired i called the company to report the issue, the company agreed to replaced the earphone with new one as per their warranty terms, but when i have received the replaced earphone on 19/06/2019, i noticed that vibration feature of earphone mentioned at the time of selling the earphone and which was present in the originally purchased earphone is not working and again i contacted the company and in reply they said that the vibration feature is removed by the company. There were many options available at amazon.in in the same category but the vibration feature of this earphone was making it unique from the other which attracted me towards it, so i bought this product. Now, when the company has removed the feature seeing which i bought it i am unsatisfied with the product, hence want a refund or the earphone with vibration feature. The company denied both.