Boult Audio — Warranty related query

Address:

Astichak bazar, Kali mandir

I purchased newly launched boult audio freepods pro from flipkart on 24th July 2021 from flipkart...but now the left freepod is not working...I complained through email at ([protected]@boultaudio.com) on 12 th August and my ticket id was 00225951..
But still no response from boult..
I tried several times to reach at boult audio official care no ([protected]) but can't reach their support stuff..what should I do next ?? Plz help..