Boult Audio — Z40 pro

I am writing to request a replacement for my recently purchased Boult Z40 Pro earbuds. Unfortunately, I've been experiencing an issue with the call volume since I received the product. While the earbuds perform excellently for music and video playback, the call volume remains low even at maximum settings, making it difficult to hear during calls.

I have tried adjusting the volume and troubleshooting, but the issue persists. Given that this problem has been present since the date of delivery, I believe it may be a manufacturing defect.

Please find my order details below:

Order Number: BAD2CN[protected]

Mobile Number: [protected]