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BPTP Complaints & Reviews

1.7
Updated: Jun 4, 2026
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BPTP reviews & complaints page 7

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I
Itsshilpa
from Delhi, Delhi
Nov 15, 2019
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Hi guys. I am the victim of the bptp faridabad plot allotment. We have applied for the plot on the name of my mother in nov 2019. The sale representative told us that in case u didnt find the plot good u can quit from the scheme and u will get the complete refund of rs 4lakhs. After allotment i asked them to give the aggrement copy so that we can read it at home but they told us to read there only within 15 mins and asked us to sign. We havent signed and ask to refund the money. Now they are saying that complete money will not be return and we have to fill some form and will take 2 months. They have cheated us. Please suggest what should i do. We havent even signed on allotment and aggrement paper. Please help me to get my money back.
BPTP customer support has been notified about the posted complaint.
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    A
    AP Ji
    from Delhi, Delhi
    Nov 12, 2019
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    Address: Sector 83, Faridabad, Haryana, 121002

    They have hired people who dont even respond to residents queries. Reptiles and snakes are all over and they are not bothered about cleaning unwanted plants in the society. Bptp is not safe for kids at all as anyone can enter in the society (Sector 83 faridabad). Please dont buy a house with them otherwise you will repent all your life as you will not be able to sell it to anyone. The management is the worst particularly the coordinator sajid. He thinks he is salman khan and responds only as per his mood. Beware of these insensitive people. They are a threat to society.
    BPTP customer support has been notified about the posted complaint.
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      M
      mehta rajiv
      from Delhi, Delhi
      Aug 26, 2019
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      Address: C.Place ,New Delhi, New Delhi, Delhi, 110001

      In 2013 flat was registered in princess park sector 86 faridabad after paying all dues to bptp.in dec 2018 they have collected vat of rs 41069 on the ground that demand of same is expected from govt and if demand is not received, the amount will be refunded with interest .now till date even after sending mails to bptp, they are neither refunding amount collected nor informing if rhe amount is paid to govt .they should return the amount as it is not paid to govt .
      BPTP customer support has been notified about the posted complaint.
      Aug 26, 2019
      Updated by mehta rajiv
      CC 141412. P.Park Sector 86 Faridabad
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        P
        paramvir singh
        from New Delhi, Delhi
        Aug 25, 2019
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        Address: silver oak aprtments, Gurgaon, Haryana, 122001

        Bptp the builder not only failed to give me the promised apartment in their project “terra” situated at sector 37d, gurgaon, haryana, but also conned me into handing over all the original documents to them with a false promise that they would refund my money. They made me wait for 5 years and used more than 45 lacs of my (A retired 60+ years old citizens) hard earned money and refunded only when i used services of a real estate lawyer 'paramvir singh narang'. They have still not refunded the interest amount despite using my money for their own benefit of 5 years. I am fighting a legal battle against them and will not quit till they realise their mistake and refund my interest payment.

        Latest news is that summons has been issued to the directors for their criminal offences, this was done by shri paramvir singh narang, advocate from gurugram. You may reach him [protected] or [protected]@ icloud.com
        BPTP customer support has been notified about the posted complaint.
        Aug 25, 2019
        Updated by paramvir singh
        Have received the principal amount, fight for interest amount is on and will continue till its logical conclusion.
        You may contact lawyer at [protected], he helped me get the principal amount.

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          M
          mehta rajiv
          from Delhi, Delhi
          Aug 10, 2019
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          Address: C.Place inner circlecandxat K G Marg ,New Delhi -11001, 110001

          Bptp had asked for rs 41069 as vat on ground that vat demand is expected from competent authority on the unit which was purchased 5 years back. As per mail dt 5.12.2018, bptp informed that rs 41069 be paid as vat and if it is not demanded by or not paid to competent authority, the amount will be refunded with interest. Amount of rs 41069 was deposited in favour of bptp by cheque on 6.12.2018 in good faith
          It has, been 9 months and even after sending mails, bptp is not informing if amount of vat collected for the unit is paid to competent authority as otherwise it should be returned as per mail dated 5.12.2018 alingcwith interest. How can bptp collect money in name of taxes and not deposit with govt and does not return as per earlier condition that on not depositing with govt, money will be refunded with interest. Something needs to be done as otherwise, of its own bptp will not refund the amount.
          BPTP customer support has been notified about the posted complaint.
          Aug 10, 2019
          Updated by mehta rajiv
          In earlier complaint made in this regard on this platform BPTP is showing the complaint to be Resolved .The same is not correct as no steps are taken by BPTP to respond or Resolve the earlier complaint and thus this fresh complaint is uploaded .
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            K
            kuyo1209
            May 16, 2019
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            Address: Gurgaon, Haryana
            Website: BPTP.com

            Hi, we had booked a unit in 2006-07 in bptp and after paying around 40 % of the cost we were informed that the unit is cancelled in the plan, we were re allotted unit pe 116 gf, in sector 74 in a different project in 2009 and since than we have paid almost 85-90% of the total cost and even then there is no clear date on possession. I want to know if others are also suffering from this builder in the said project and what action can we take against them.
            BPTP customer support has been notified about the posted complaint.
            I am having one unit in P8-08GF. Since last three year they are saying possession will be received in next 3 month but still not sure if they really want to complete these units even now their customer care is not sure about this project. We have paid more than 85% and not able to see any hope on this.
            please contact a lawyer who has successfully settled with this builder you can google advocate paramvir singh narang or mail him lawandhumanrights at icloud dot com
            he specialises in builder cases and has successfully settled with builders who have defaulted on their agreements or have cheated home buyers/investors.
            Good Luck
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              M
              mehta rajiv
              from Delhi, Delhi
              May 6, 2019
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              Address: K.G.Marg, New Delhi & Inner Circle ,Connought Circus ,New Delhi, New Delhi, Delhi, 110001

              Bptp ltd at new delhi /faridabad had collected vat in dec 2018 on ground that they are expecting demand of same from government of haryana and if demand is not received, the amount collected will be refunded. Till date most likely demand is not received and amount collected as vat is being used by bptp. Neither they are refunding the same as stated at time of collecting it nor are replying to mails sent in this regard.. Cc 141412
              BPTP customer support has been notified about the posted complaint.
              I have done my installment but I don't have received my house.still I m waiting for house last 5 year.still no updates.plz provide the house otherwise refund my money with interest.otherwish I will take action for BPTP. plz look into matter Asap
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                K
                Kushal Bhadana
                from Kaithal, Haryana
                Apr 25, 2019
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                Address: H NO 28, U-2/28, U Block, Sector 76, Faridabad, Faridabad, Haryana, 121001

                Dear sir/madam,

                I am kushal bhadana living in u2/28, u-block, sector 76, bptp faridabad & my customer id - 150049, sir behind my house there is a illegal sewage treatment plant located in bptp park floor-2 which smells very bad due to not maintained properly and the stp contracter directly drain the sewage water outside the boundry wall through pipe and sometimes drain water through illegal truck outside the society at late night, which is also very hazardous for the environment and may cause ground water polluted, we all u-block residance people's complained to the contracter as well as local bptp office but they never try to resolve the problem.
                Sir, due to inhale the fumes of stp water my kid suffer from lots of disease and my father suffer from respiratory diseases as doctor suggest him to stay away from the stp plant and wear mask, during last 1 year and 6 months my family medical expences is reached almost rs. 75000 and this is the same condition of all my neighour families.

                I kindly request you to kindly take some immediate action against this, i'll be very thankful to you.
                BPTP customer support has been notified about the posted complaint.
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                  D
                  drpandeyak
                  from Jagraon, Punjab
                  Mar 26, 2019
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                  Address: F9/43 BPTP Villa, Sector 88 Faridabad, 121002

                  I am owner of f9/43 bptp villa, sector 88 faridabad. My house is besides park opposite jain mandir (Under construction). Rwa is planning to built a temple in the park.in my agreement it mentioned that it is besides park. I request to the authority that permission must not be granted to construct any temple or any thing except park. Because i have paid extra for park not for temple.

                  Regards

                  Chetana pandey
                  BPTP customer support has been notified about the posted complaint.
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                    S
                    subhurekha
                    from Delhi, Delhi
                    Mar 12, 2019
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                    Address: P-43, Hide Road Extension, Kolkata, West Bengal, 700088

                    Client no. 112112. This is subhash chand virmani, i had applied a plot in bptp limited and started to make payment (From november 2007 onward) as per their plan and call ups. Initial i was allotted a plot ad measuring 277 sq. Yard there was no progress in handing over of this plot then they offered me another plot no. Pf 10 in same location and this plot will be allotted to me in six months but after making full payment as called by them approx. Rs. 25, 90, 886/- no allotment has been made to me. They have even now stopped to give respose to my mail.
                    BPTP customer support has been notified about the posted complaint.
                    please contact a lawyer who has successfully settled with this builder you can google advocate paramvir singh narang or mail him lawandhumanrights at icloud dot com
                    he specialises in builder cases and has successfully settled with builders who have defaulted on their agreements or have cheated home buyers/investors.
                    Good Luck
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                      M
                      mpanjani
                      Mar 5, 2019
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                      We have booked a bptp park elite floors 3+1 bhk in 2009.in first phase of draw our name was not there after few months in 2011 bptp conducted second draw and allocated a flat to us in sector 77 unit no. Pe - 129 - gf where the superbuilt up area was increased from 1418 to 1510 sq ft. And demanded the difference amount of 2425 per sq ft. Bptp committed to give the possession of home within 2 years but yet we are sitting without home. During these years we have numerous calls asking about the possession of the flat but every time we got response that construction of park elite is in progress and will get possession in next 6 to 12 months. We have already paid around 80% of the amount including whatever demand you sent over the years in the name of legal cost or increase in area.

                      Very recently we visited the site and we observed that construction was completely stopped for sector 77 pe block.

                      Need to know when i am going to get the possession of my flat as we took that flat for our parents and now they got retired they need a roof to stay.
                      BPTP customer support has been notified about the posted complaint.
                      Hi All
                      I have submit check regarding plot year 2012. But no any update my plot detail.

                      Kindly Check my detail and update me.

                      Contact Number - [protected]
                      We have unbearable mosquitos here in our G Block, BPTP VILLAS, Sec-89, Faridabad. Kids and we all are getting sick/fever and we badly need fogging regularly at our societ. Please help us immediately. We have asked many times to help us but no one is listeningus and we are helpless. Can't even go out in the evening.
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                        S
                        ss_iert007
                        Feb 6, 2019
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                        Address: Faridabad, Haryana

                        I wish to draw your kind attention to the plight of 700 plus buyers who are part of “discovery park” project, sector-80, faridabad
                        1. Bptp discovery park is a residential society launched by bptp in jan 2011 comprising of 9 high rise towers with a promise to deliver the flats within 3 years from the date of signing of builder buyer agreement (Bba). However, the bptp commenced its nefarious designs and resorted to malpractices from the very beginning by delaying conclusion of builder buyer agreements with the respective buyers from the time the booking amount was accepted by the bptp, thus gaining an additional time at an average of one to two years with consequent loss of applicable delay penalty to the concerned buyers.
                        2. It is not difficult to gauge the plight of the buyers who have been forced to wait for 8 long years for their home with possession still not in sight. Bptp’s complete lack of respect for the law of the land and for the governance is evident from the fact that it is now coercing the buyers to accept possession for five towers even while the amenities like sports complex, community building, sewage treatment plant are not completed in consonance with the bba while all the amenities are inseparable part of the flat and 100% of the dues towards completion of these amenities have been paid by the buyers being offered possession of only the bare flats. Work on the balance 4 towers has either been stopped or progressing at snail’s pace. Even in spite of such large inordinate delay the future of these 4 towers is uncertain.
                        3. Bptp has received partial and conditional occupation certificate (Oc) from department of town & country planning, chandigarh vide memo no. Zp-416/sd (Bs)/2018/30809 dated 31st oct 2018. A copy of the same is enclosed for your ready reference. On the basis of this conditional oc, bptp has started offering letter of possession to the buyers of 5 towers (F, g, h, j & k) since nov’2018, however, as stated earlier, the associated amenities w. R. T. These towers are still incomplete. Annexure – a lists out the current status of these amenities with current photographs.
                        4. In this demand of “offer of possession”, bptp has charged unreasonable charges in the name of various items and increased the overall cost of flat by an average of 25-30%.in view of the above, we would like to draw your kind attention towards the undermentioned facts:
                        A. Incomplete towers: four towers a, b, l & m are still incomplete even after a wait of 8 long years.
                        B. Incomplete amenities: five towers being offered for possession without
                        • permanent sewage treatment plant (Stp)
                        • club house/community building
                        • swimming pool
                        • sport facilities (Tennis/badminton/basketball/squash/cricket pitch etc.)
                        • shopping areas
                        C. Super built up area: super area has been increased to the tune of 13-15% with the additional financial burden of inr 5-7 lakhs on each buyer. Notoriety of the bptp is evident from the fact that neither the plot size nor the carpet area of flat has increased. As per new super area figures by bptp, the carpet area of the flat works out to be 61%of the super area being charged which is considered unreasonably low and unfair malpractice by the bptp.
                        D. Cost escalation: cost escalation is charged to the tune of inr 5-7 lakhs from each buyer in the name of increase of rate of material used in building the flats. It is pertinent to note that the cost escalation charged is for those 4 years during which work was completed stopped by builder for almost 2 years making this demand unreasonable and untenable.
                        E. Main power supply: bptp has subscribed to only 20-25% of total required electrical load from dhbvnl whereas demand from each buyer has been made against 100%load.
                        F. Dg power backup: dg power back up equipment at site is adequate only to cater for
                        20- 25% of required power backup load whereas demand from each buyer has been made against 100% load.
                        G. Delayed compensation: bptp has provided delay penalty at the rate of rs.5 per sq. Ft. Per month which works out to be[protected] per month whereas they have charged us with 18% of rate of interest in case of any delayed payments.in order to be fair to both the parties, since the project is registered with hrera, the hrera provisions must be made applicable for such contentious issues from retrospective effect as the project has been delayed by the developer of his own accord resulting in unwarranted and avoidable suffering/harassment of the buyers.
                        H. Maintenance invoice: bptp have also demanded advance maintenance charges for one year even while the project or the flats are far from completion.

                        5.in light of the above facts, on behalf of 700 plus buyers, the buyers’ association, request your kind personal indulgence to deter unscrupulous developers like bptp to deliver the project as promised and restrains them from any further arm twisting of the poor buyers. We urge the your kind personal intervention for the following:
                        A. Possession of flats with all the promised amenities
                        B. Withdrawal o[censored]nreasonable charges levied by bptp ltd.
                        C. Expeditious completion of the inordinately delayed project for more than 8 years.
                        BPTP customer support has been notified about the posted complaint.
                        Feb 05, 2019
                        Updated by ss_iert007
                        To date: 14th dec, 2018

                        Bptp limited

                        M-11, middle circle

                        Connaught place

                        New delhi – 110001

                        Subject: response to your counter offer letter w. R. T. Offer of possession sent on 5th dec 2018 for unit no. G-605 on sixth floor in tower g measuring 1, 120.00 sq. Ft.in the project named “discovery park” at sector 80, faridabad, haryana.

                        Team bptp,

                        1. At the very outset, extremely poor response from your side only stinks of arrogance with no respect or fear of law. It is apparent that the bptp does not carry any respect for any signed document between bptp and home buyers and neither does it display even an iota of commitment by using the language like “the letter/email sent by you is not only unjust but is baseless and is liable to be withdrawn.” such language and attitude leaves very little to expect from bptp and only course left to be protected by the hon’ble courts. I as a committed buyer having suffered for a long time by your actions and delays had put up some of the legitimate queries to be answered at your end.

                        (A) how can asking for correction in difference of my paid amount as per last soa and as per offer of possession be baseless & unjust?

                        (B) how can asking for completion of amenities along with my unit be baseless & unjust?

                        (C) how can seeking clarifications w. R. T. Increase in area & cost escalation be termed as baseless?

                        (D) how can asking clarifications on stp, power supply, captive power and power backup be baseless?

                        (E) how can asking for delay penalty be treated as baseless?

                        (F) how can raising queries on conditional oc be baseless?

                        2.in fact, the offer of possession with an incomplete project, depriving me of my rights, forcing me to compromise on my life style, putting up exorbitant demands even in spite of those facilities not being in place is ex-facie unjust. I am only demanding what is legally due to me, promised by bptp through bba and the official brochures and moreover i have already paid for all such facilities, therefore ensuring completion is bptp’s duty. Any further delay and coercion to extract more money is only resulting in a bitter relationship along with physical and mental agony to me and my family.

                        3. As per your response you have mentioned that “offer of possession is as per the agreement executed between the parties”. I again want you to refer to annexure ‘c’ specifications of the builder buyer agreement which clearly records that the following facilities and amenities were promised to be provided by m/s bptp ltd along with my apartment at the time of possession.

                        (A) club house

                        (B) swimming pool

                        (C) sports facilities

                        (D) shopping areas

                        According to your response itself (Refer section “facilities and amenities”), none of these facilities and amenities are going to be available till july 2019. I fail to understand then on what basis you are offering the possession of my unit if you have not yet delivered upon these agreed upon facilities and amenities associated with my unit. I have already paid 95% of my hard earned money to you for the aforesaid unit, which included payment pertaining to my flat as well as amenities promised in original project brochure and builder buyer agreement. Whereas, you have mentioned the completion dates for these promised amenities by july’2019 for which i have already paid more than 3 years back in september’2015 on casting of 12th floor slab. Failure of bptp to provide me my allotted unit as promised through bba is not only unjust but legally untenable as well.

                        4. As per your response, you have stated that since the agreement was executed prior to the real estate regulation act (Rera) came into force, the said agreement cannot be reopened. I wish to draw your attention to the decision of hon’ble haryana rera for complaint no. 113 of 2018 (Madhu sareen v/s m/s bptp ltd.) wherein the hon’ble court ruled that “if the act or the rules provides for dealing with certain specific situation in a particular manner, then that situation will be dealt in accordance with the act and the rules after the date of coming into force of the act and the rules. However, before the date of coming into force of the act and the rules, the provisions of the agreement shall remain applicable. Further, numerous provisions of the act saves the provisions of the agreements made between the buyer and seller.” thus, it is very clear that even though the agreement cannot be reopened, the provisions of the rera are still applicable and binding on bptp after the rera came into effect post 1st may 2017.

                        5. As per your response, you have mentioned that loyalty bonus has been offered in lieu of the delay compensation as per the builder buyer agreement and has been calculated at the rs. 5 per sq. Ft. Per month on the super area as per the agreement (Clause 3.3) for the time period of the delay. There are large number of decisions both by justice v. K. Jain’s bench in ncdrc and chief justice deepak mishra’s bench of supreme court deprecating in unequivocal terms this provision as discriminatory, biased and unacceptable. It is to be noted that rera act, 2016 came into force with effect from 1st may 2017. The act as well as the rules created by the state government provides for creating a level playing field between the buyers and sellers in respect of compensation for late delivery of possession of the apartments by sellers and the late payment of the dues by the buyers. Rule 15 provides “... The rate of interest payable by the promoter to the allottee or by the allottee to the promoter as the case may be shall be the state bank of india highest marginal cost of lending rate + 2%”. After coming into force of the act, the clause 3.3 of the agreement shall stand amended to the extent that both the parties will compensate each other in respect of their default equivalent to sbi mclr + 2%. The rules framed by state government can come into force only with prospective effect. The said rule, therefore, shall be effective with prospective effect. Accordingly, i need to be compensated for the period of 1st may 2017 till the offer of possession i. E. 16th november 2018 at the rate of sbi mclr + 2% on the basic sales price of the apartment received by you. However, for the period of delay prior to 1st may 2017, the rate of compensation should be rs. 5 per sq. Ft. Per month as per the clause 3.3 of builder buyer agreement. Further, find below the delay compensation that is due to me as per the builder buyer agreement and rera norms stated above.

                        Delay calculation

                        Building plan sanction date

                        27/6/2012

                        Builder buyer agreement date

                        17/11/2012

                        Possession date (As per clause 3.1 of bba)

                        17/11/2015

                        Actual possession offer date

                        16/11/2018

                        Total delay (In months)

                        36 months

                        Delay (Prior to 1/5/2017)

                        18 months

                        Delay (Post 1/5/2017)

                        18 months

                        Delay penalty calculation

                        Delay penalty (17/11/2015 till 1/5/2017) @ rs.5 per sq. Ft. For 18 months [a]

                        100, 800.00

                        Delay penalty (1/5/2017 till 16/11/2018) @ sbi mclr + 2% for 18 months

                        - basic sales price (Paid till 1/5/2017)

                        2, 915, 883.34

                        - basic sales price (Paid till 14/6/2017)

                        2, 915, 883.34

                        - interest @ 10.65% (1/5/2017 to 30/6/2017) [b]

                        310, 541.57

                        - interest @ 10.65% (1/7/2017 to 16/11/2018) [c]

                        414055.43

                        Total delay penalty (As per rera provisions) [a+b+c]

                        825, 397.00

                        Reference: https://www.sbi.co.in/portal/web/interest-rates/mclr-historical-data

                        6. As per your response, the super area increase of the unit has been validated by third party architect design consultants and the architect certificate has been shared with me. According to architect certificate, the total covered area for tower g is 90095 sq. Ft. (I. E. 8370.09 sq. M.). However, the far as per occupation certificate (Oc) vide memo no. Zp-416/sd (Bs)/2018/30809 dated 31st october 2018 is 7872.22 sq. M. Only. Further, according to the oc the far achieved (7872.22 sq. M.) is lower than the far sanctioned (8370.0994 sq. M.) for tower g. I fail to understand why there is huge discrepancy between the covered area in the architect certificate and the oc.in addition, since the far achieved is lower than far sanctioned for my tower, it is impossible that the super area of my unit can increase under any circumstances. Find below the relevant section of the oc produced below for your reference.

                        7. As per your response, the escalation cost as per the clause 38 of application and clause 4.4 and 12.13 of the agreement has to be borne by me. It should be noted that the operative part of clause 12.13 is that the basic sales price is escalation free except in the situation where the cost of steel, cement and other construction materials increase beyond 10%. Accordingly, no escalation charges can be levied in case the increase in cost of these materials is less than 10%. It also means that escalation up to 10% was already accounted for in the basic price charged to me as part of the agreement. Further, i can’t be held responsible for the delay in possession as it is due to your inaction or delayed action and thus the cost escalation should be calculated while observing the construction period of 36 months agreed upon in the builder buyer agreement. There had been very little construction undertaken from 2010 till 2013 even though the building plan were sanctioned before mid of 2012. Therefore, imposing escalation charges only amounts to my mental and financial harassment at the hands of bptp along with non-completion of my unit even till date.

                        8. You have asked me to pay inr 86, 864.96/- against electrification and stp charges. However, you have not provided the breakup of these charges separately and moreover you have not taken care of the complete electrical load to cater to the requirement of these 5 towers.

                        (A) as per your response, it is stated that “the adequate load for electricity and stp have been taken and only after the project will have visible occupancy that the complete load will be provided.” why should i run the risk of facing problems and the need to run after you once the occupancy increases and the load requirement goes up? The project has pre-determined requirement of electrical load to be met, it has been charged to me and the other buyers then why should it not be ensured on ground?

                        (B) your response also states that “for stp - to function, stp requires minimum capacity of 100-150 families, since, sludge in the pipeline requires certain amount of pressure. If pressure is not maintained sludge/waste will get stuck and reverse”. Your contention might be true and i respect that but demanding entire amount towards electrification without taking entire load and non-completion of stp is unjust and is liable to cause inconvenience to me and my family few months or years later. You are duty bound to provide me the required load especially when the complete payment has been demanded.

                        9. As per your response, you have still not shared the detailed calculations for firefighting and power backup charges which i have repeatedly requested. I have been charged rs. 125, 600.00/- towards this head which comes out to be rs. 100 per sq. Ft. And you have not yet explained how this charge has been arrived at. You are again called upon to give the detailed calculations of firefighting and power backup charges as asked in my response to the possession offer.in addition, the power backup currently available at site is not even 25% of the required capacity. Thus, demanding full amount towards the same from each buyer and not providing the breakup of cost towards this is unjust. I demand that the entire calculated load be made available for which the demands have been generated.

                        10. As per your response, you have not changed your stance on gst levied on my unit. I would again like to point out that the agreed upon possession date of my unit as per clause 3.1 of builder buyer agreement is 17/11/2015 and the gst only came into effect since 2017. Further, i wish to draw your attention to the decision of hon’ble haryana rera for complaint no. 113 of 2018 (Madhu sareen v/s m/s bptp ltd.) wherein the hon’ble court clearly ruled that “for the inordinate delay by the respondent in delivering the apartments, the incidence of gst should be borne by the respondent only”. Accordingly, you are called upon to withdraw the incorrect demand of rs. 158, 950.00/- that has been levied on my unit

                        11. As per your response, you have still not explained how maintenance charges @ 2.75 per sq. Ft. Per month have been derived given the majority of the facilities and amenities not yet been completed and delivered. Further, you have raised arbitrarily the maintenance charges demand for the period of 12 months starting march 2019. You can only raise maintenance charges when the flat is offered for physical possession after the execution of sale deed and any such demands in lieu of maintenance charges should be issued on monthly basis and not for a period of 12 months in advance.in view of the project still being incomplete on account of non-completion of the promised amenities, the maintenance charges are called upon to be withdrawn.

                        12.in light of the above, you are therefore called upon to provide all the information sought once again in the points raised above with regards to your email dated 5th december 2018 titled “special discount letter & response to queries”.

                        13. Please be informed that only after receiving the aforesaid clarifications and documents/clearances and completion of all the promised facilities, you are called upon to arrange for a site visit by me to confirm completion of every issue flagged above. Any further demands pending completion of the project in all respects in consonance with the bba only amount to unwarranted harassment of me by m/s bptp ltd and must be avoided. You are called upon to expeditiously complete the already long awaited and inordinately delayed project for me to complete the subsequent formalities in consonance with the bba.

                        14. You are once again called to withdraw your purported offer of possession along with the demands raised.

                        Thank you,
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                          M
                          mehta rajiv
                          from Delhi, Delhi
                          Dec 5, 2018
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                          Address: New Delhi, Delhi, 110001
                          Website: www.bptp.com

                          Many builders have gone back on their promises as they diverted the funds taken from allottees and did not deliver the flats etc or took more than 3-4 years extra in delivering flats etc and every buyer of property has some or the other problem from their builder .However one has to be careful if going to purchase flat/ plot from BPTP in Faridabad .Gurgaon And Noida .It is least consumer friendly Company as if some flat /plot is booked in any of its projects, after signing of flat buyer agreement, it will not enforce any clause of agreement which is in favour of the buyer and will enforce all clauses written in its favour as mentioned in flat buyer agreement, which is drafted wholly in its favour by its experts .Not only projects have been delayed for many years, on getting the flat sub standard material is found to have been used . Some of projects for which booking is done after taking substantial amounts are not started or are at initial stage still and refund is not being paid, Though agreement provides for payment of penality for delay, but not a single rupees is paid as penality, as while getting documents signed and as precondition of giving possession, BPTP will take idemnity cum undertaking that buyer /allottee will not make claim of any amount from the Company including for amounts which are it's obligations in flat buyer agreement .The billing is done showing excess amounts and excess amounts under various heads for extra area, EDC, stamp duty charges etc are collected and the buyer /allottee is ignorant of same and BPTP enjoys extra money collected from allottees /buyers .If by chance somebody finds at a later date that extra amount has been collected, first the representative of Company will not admit of same and if persuaded to accept after e mails /visit to office, the Company will not return the excess principal amount, what to think of interest on same .Even various Govt dues collected from buyers are not fully deposited with competent authority for various excuses of litigation etc and said amounts are diverted for other uses .Arbitrary rates are being charged for common area facilities and power back up and all billing is provisional, subject to revision at any point of time in future, so there is no certainity about these payments made, as at any time additional /difference in amount paid can be called .If the company is to collect some money from customer immediately mail or demand letter will come and on being asked for mode of payment, details will be sent .But if something is to be paid back to customer, even after repeated reminders on mail etc, response will not come for many months, except sending mails that contents of mail of customer have been noticed and will be responded soon . .In view of many of these things and various other complaints posted on present website by others regarding their problems with BPTP, deal with BPTP Company at own risk ..
                          BPTP customer support has been notified about the posted complaint.
                          please contact a lawyer who has successfully settled with this builder you can google advocate paramvir singh narang or mail him lawandhumanrights at icloud dot com
                          he specialises in builder cases and has successfully settled with builders who have defaulted on their agreements or have cheated home buyers/investors.
                          Good Luck
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                            mehta rajiv
                            from Delhi, Delhi
                            Dec 2, 2018
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                            While sending letter dt 7.1.2013 offering possession of flat booked with bptp in sector 86, faridabad, soa cum invoice was enclosed for balance payments which included service tax charges the payment was made within time. However in the second page of soa cum invoice calculation of demand made in first page is shown under different heads and there service tax amount is shown lesser by rs 7447.88. That shows that an excess of rs 7447.88 has been collected by bptp in year 2013, which it is liable to pay back with interest upto date. On sending e mails and on speaking on phone, bptp customer care was not even willing to inform about total service tax applicable and payable. Another e mail has been sent to customer care of bptp asking to verify accounts and pay back the excess service charges of rs 7447.88 along with reasonable interest upto date or in alternative, after determining the amount with interest, adjust the amount against outstanding relating to our unit, if any. Chances of reply to e mails sent are remote, because as per past experience it is known that bptp office very rarely replies and sends e mails only when, it has to collect some money from the customer. Cc141412.
                            BPTP customer support has been notified about the posted complaint.
                            Dec 03, 2018
                            Updated by mehta rajiv
                            Customer care of BPTP does not reply .If mail can be sent to Mg.Director mail ID kabul.[protected]@bptp.com & Director mail ID
                            sudhanshu.[protected]@bptp.com, May be some reply is received .Office phone no. is[protected]
                            Every time you call BPTP you get standard message that customer care executives are currently unavailable. They never pick up phone neither they revert back on you emails. They are asking for extra money as a Vat FD which they didn't inform at the time of alloting the property..

                            Guys... Do not buy anything BPtp property. They are fraud.
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                              M
                              mehta rajiv
                              from Delhi, Delhi
                              Dec 1, 2018
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                              Address: Faridabad, Haryana

                              A flat was purchased from bptp ltd
                              In a residential complex developed by it in sector 86 faridabad. The company has office at m-11, middle circle, c circus new delhi -110001 and is having another office in sector 81 faridabad. The possession of flat was given in dec 2013 after taking all payments and after registration of conveyance deed.in november 2016, a letter dated 10.11.2016 was received from bptp asking to pay amount of vat @1% of cost of flat and it informed that govt of haryana has asked the builders to opt for amnesty scheme as per which, those who will opt and if their application is accepted, vat @1% of cost of flat will have to be deposited, which it asked to deposit.in december 2016, on 28.12.2016, bptp sent e mail that vat is not applicable on our unit and demand made for vat is reversed. For last 2 years since december 2016 no demand for vat was made and in statement of account dt 6.1.2018 relating to flat, no outstanding whatsoever for any charges /tax /vat was shown. At the time of sale etc of flat a verification application is made to company as per which it reconciled the past statements records. When same is made in last week of november 2018, bptp is now again showing same amount of vat as outstanding, which as per its own e mail was not payable and was reversed. As per terms of flat buyer agreement and conveyance deed, the company can call for any charges /tax etc in future if same is demanded by govt /competent authority. On being asked to show any such demand for vat by govt relating to flats in the project in which our flat is situated, the company is not responding and is not showing any letter for demand of vat by government etc and by keeping quiet wants to pass the time and we will be compelled to pay amount of vat, even though legally bptp may not be entitled to recover, as it is not even informing, if it opted for amnesty scheme and whether its application was accepted. The company has made the demand at last momment and it cannot be enquired in short time as to whether the demand being made after 5 years of possession is justified. Steps are required to be taken against bptp if we are compelled to fulfill its demand for vat without any basis and if amount is collected efforts are required to make the company refund said amount to us.
                              BPTP customer support has been notified about the posted complaint.
                              Dec 02, 2018
                              Updated by mehta rajiv
                              Though the complaint is submitted yesterday only, but to update it is stated that as per experience with this Company, BPTP will never reply, as the same is the policy adopted by them and one may write many e mails to them, but they just keep quiet .They only send e mails when some money is to be recovered from customer .Even if they have replied once /twice in past, they don't commit anything which will make them liable to pay something to customer .Other way is to approach them at their office at 28, ECE House, 1st Floor, KG Marg, New Delhi or call them at phone number, which is also busy most of time and their representatives don't want to hear any problem against Company and disconnect the phone without hearing or providing solution of the problem .
                              Dec 02, 2018
                              Updated by mehta rajiv
                              Complaint can be forwarded to Mg.Director of BPTP Mr Kabul Chawla at e mail ID kabul.[protected]@bptp.com and Director Mr Sudhanshu Tripathi at, e mail ID sudhanshu.[protected]@bptp.com
                              Phone number C Place office[protected]
                              Dec 05, 2018
                              Updated by mehta rajiv
                              It is most difficult to contact customer care representatives of BPTP Ltd on phone as always recorded version is played that all representatives are busy and there is no other phone number available .Getting reply to mail is just impossible as the company is not concerned once you become its customers .Neither reply to mails is received nor expected to be received, because of past experience .It is surprising whose calls are connected which keeps the representatives busy all the time .
                              Dec 30, 2018
                              Updated by mehta rajiv
                              Notify about complaint to taxation department/ GST department of faridabad or H.O.at punchkula, Haryana to verify if collection of amount by Company is legal
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                                A
                                anantswati
                                Nov 17, 2018
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                                Address: Faridabad, Haryana
                                Website: www.bptp.com

                                We have invested in bptp plot project in 2007 in faridabad, initially we have paid for plot in m block faridabad and then after 2-3 yrs shifted our land to z block whereas the possession is still left.
                                Since 2007 they had not allotted the possession, i request to please take appropriate action and i want return of interest since 2007 from bptp. Kindly let us know the date of possession.
                                BPTP customer support has been notified about the posted complaint.
                                please contact a lawyer who has successfully settled with this builder you can google advocate paramvir singh narang or mail him lawandhumanrights at icloud dot com
                                he specialises in builder cases and has successfully settled with builders who have defaulted on their agreements or have cheated home buyers/investors.
                                Good Luck
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                                  Rameshvar10
                                  from Delhi, Delhi
                                  Oct 8, 2018
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                                  Address: Faridabad, Haryana
                                  Website: [email protected]

                                  Dear sir,
                                  I, rameshvar gond - 16, venus apartment, inder enclave, near mianwali nagar, delhi-110087 booked 3 bhk flat (Booked flat no-1604 & customer code - 141525) in bptp - park arena project, faridabad in feb’2012 & paid 37.33 lakhs till 22-sep-2012. I was assured to handover flat possession by end of 2013 by providing unsigned agreement copy. Later in agreement copy the period of possession was written 36 months from the date of booking i. E. Aug 2015.
                                  Sir, nearly three years are passed even after second agreement copy schedule possession date & still i have not given possession of flat. Moreover the construction of the project also stopped since end of 2013 & not resumed yet. Every 5/6 months they are increasing possession dates & latest possession date is 2018. Looking after such situation it is difficult to get flat possession further so many years.
                                  Mean while i send so many letters for return of money with interest or exchange. They offered me exchanges which were bad and hence i rejected. They threatened me if i ask money back then they will apply cancellation clause and deduct money around 10-15 % from paid money and that too with the approval of management.
                                  Sir, now i am retired person from m/s. Mother dairy. I invested all my saving / retired funds in this project to get house to live in. I am in deep trouble and bptp are not giving any satisfactory reply nor returning my money with interest.
                                  It came to know that the project was passed only for 14 floors but they extended it to 19 floors and hence the construction is stopped.
                                  Bptp is doing fraud and cheating by this way hence i lost the faith in this company. Since customer is lost the faith in the company / bptp is unable to handover possession in time hence as per many verdict company should return the money with interest with compensation for agony i. E. Bptp should return 37.33 lakhs + 12 % cumulative interest from 2012 till date of return + 5 lakhs compensation.
                                  You are requested to do needful on priority.
                                  Regards
                                  Rameshvar gond
                                  Bptp customer code – 141525.
                                  Flat booked – park arena project - 1604 unit, sector 80, faridabad.
                                  BPTP customer support has been notified about the posted complaint.
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                                    amrita koul
                                    from Bengaluru, Karnataka
                                    Oct 6, 2018
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                                    Address: Faridabad, Haryana
                                    Website: Bptp

                                    I have been informed that i will be getting fitout certificate in august 2018. I have already moved from bangalore to faridabad and staying in rented apartment though i have my own flat there. Today is oct 6, 2018 still have not received fitout certificate. And moreover the employees are saying that we can nt complete the pending work, this is not ur flat. This is really pathetic. I cannot perform any rituals either. I am paying emi as well as rent because of their delay. I need the rented money to be refunded back to me because of their delay.
                                    BPTP customer support has been notified about the posted complaint.
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                                      ghoshsua
                                      Aug 3, 2018
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                                      Address: Faridabad, Haryana, 121005

                                      I requested bptp to transfer my account balance exist in bptp account to bpms account, so i can use that amount to pay the maintenance cost of my plot but still they are working on it.

                                      This case is opened from[protected], but still amount not transferred. Now they are not picking up the call, not replying on mail. I have never seen shameless people like this. This guys are making fools of people.

                                      I would suggest to not buy any property from bptp.

                                      Regards,
                                      Sujay ghosh
                                      BPTP customer support has been notified about the posted complaint.
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                                        Gajender Aggarwal
                                        from Gurgaon, Haryana
                                        Aug 1, 2018
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                                        Address: 110001
                                        Website: www.bptp.com

                                        I have booked a resale unit of BPTP limited in Park Elite Floor Project at P Block, Sector-75 Faridabad.

                                        As per latest agreement page no. 8 of 27 the basic sale price is mentioned is Rupees 19, 09, 044.80 whereas BPTP is calculating their fresh demand as per payment plan on baseless basic price Rupees 20, 05, 703.00 .

                                        In this concern I try to call their customer care but none of their number is working. I did send number of mails to customer care but got no reply.

                                        it is therefore requested that kindly corrected the basic sale price as per agreement and send the fresh corrected demand as earlliest as I will process the payment.
                                        BPTP customer support has been notified about the posted complaint.
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