BPUT University — transcripts not sent directly to wes

Address:769009

Bput was expected to send transcripts directly to wes canada as per the new rules mentioned by wes from 2018. However, they handover the envelope to individuals to speed post which i belive is somewhat not authentic way to send the transcripts. As in my case it got rejected in wes canada. They also metioned that in some cases they do send for student who are outside rourkela but if the parents are present in rourkela then they should collect and speed post. I believe rule should be same for everybody. It looks kind of corruption taking place as they are saving money for whom they are not they are not sending the transcripts directly to wes. Also the staff is too rude to help any further after my transcripts got rejected. They kept on saying its not their responsibility to post the transcripts. They insulted my parents multiple times, my mother was almost begging the acting director to talk to me on phone as i am located in usa, i was just trying to explain him the whole scenario so that they can help me to get the transcripts mailed properly to the wes but he didn't listen at all. My concern here is, 1. Is it not the university responsibility to mail the transcripts as required by wes orsimilar organization.
2. University handing the sealed transcripts to the individual isn't a means of getting information tampered or forged.
3. Students of any previous batch are their responsibility to take care of students needs to help grow in their career, here they are biggest hurdle and selfish in not helping or playing any role for sending the transcripts out of india.
4. It is too much time cosuming, as in my case it took me 2 months to reach wes and confirm that it was not accepted. Now again it will take 2 months for this process again. Along with the money got wasted in previous one.
5. Bput website grievance page showing 404 error, means no one can complaint ever. No reply received for the email that has been sent at [protected]@bput.ac.in

Hence i urge you to look into that matter. This is a serious matter of corruption, insult, irresponsible behavior of the staff and harrassment of the students who are waiting from months to get just wes cleared which actually is just a matter of 1 months time. I mightloose my job offer due to this long process.
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BPUT University customer support has been notified about the posted complaint.
Feb 05, 2020
Updated by Shilpi Ganguli
I definitely seek re pool ly in this matter, so please do reply with proper resolution
Feb 16, 2020
Updated by Shilpi Ganguli
I am confident of not receiving any reply in this matter
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