Brahmin Matrimony — Photo Upload Issue

Tried to upload the photo, it was getting rejected during validation.
Contacted the customer care, they informed to send it via email. Still it was not uploaded. Then called again, they informed send it via whatsapp.
Then called next day, came to know that the task is not assigned to concerned team. Then next day, their senior executive confirmed, it will be uploaded in next 1 hr.
Then still it got rejected, called again, explained the situation again as there's new fellow handling ticket everytime. He says, try to upload another photo as problem with the photo.
Did the same, still it got rejected.
Fed up..If paid members are facing such issues, better avoid this website at all costs.
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