[Resolved] Brahmin Matrimony — refund money | |||||
Brahmin matrimony — regarding refund of rs 2000 / - paid in view of assisted matrimony service I sumit dabral holder of profile no brh2054797. I applied For assisted brahminmatrimony service on 26 nov 2018 and paid Rs 2000 / - as transfer to your sbi account, vide upi reference no.[protected], i was assisted by personal relationaship manager mr. Vishal and his cont. No is. [protected] he called me for couple of time & assured me to sending some good profiles to me every day basis and will help getting connected to some good profiles. He also assured that my profile will appear in the highlighted zone but i am very sorry to say that the response was very pathetic from his side and your company side. He never called me up again & also didn't pick my phone, i haven't seen any improvement in my profile & also didn't get any match for my profile, so i hereby request you to refund me my money i will have to unfortunately escalate this matter to higher authorities and other people. Was this information helpful? | |||||
Jan 3, 2019 Complaint marked as Resolved I have compliant fireworks several times, But from there side not proper ans.
I am sending last mail reply to from their side,
Dear Mr. Sumit Dabral,
Thank you for your patience!
This is with reference to your email dated 21/12/2018 expressing concern over the wrong commitment given by our executive.
We understand that you are awaiting for our reply regarding the refund of your payment.
Since, we are yet to receive any updates, we do not wish to commit any false promises. Once the refund is initiated from our end, you will receive a mail confirmation from our end today.
We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.
Should you require any further clarifications or assistance, please reply to us via email to [email protected] or call us at our helpline number 0-814-477-8866.
We value your association with Communitymatrimony.com
Sent To:"Customer Care >" Report from: [email protected]
Dear Sir, Mam
Sir I had compliant on 1st Dec,
Its Already too late, It's a shame for you,
I have call many time in customer care,
Whenever you call, get the same answer that we have forwarded your compla int in concern department & you will get calls from the department, But I'm sorry I have not received any call so far,
I also called yesterday, and I was told your Executive Miss Prachi, He told me to call me within 2 hours, but I did not get any call from your side,
And now can not wait anymore.
I made you online payment, so I would like you to refund my money online.
Plz find below mention my account details
Name: sumit kumar
Account No. 61038206709
Ifsc Code : SBIN0015841
BANK: State Bank Of India
My paytm Mobile No. 8010868630 | |||||
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