Brand Factory — compensate for carry bag

Address:

Rangareddy, Andhra Pradesh, 500072

I had purchased clothes from brand factory at kukatpally branch in hyderabad on saturday 27thapril 2019 at rhe cash counter i was asked to pay for carry bag so o said that there is a ruling of court to provide free carry bags to customer but they strongly denied me n hence i was embarrased deeply n had to carry my merchandise on bare hands till parking they even said i can go ahead n complain im the consumer complaint cell they r not bothered i felt deeply insulted im front of all public there i want compensation amount of rs 10000 for the same kinfly help me asap