Brand Factory — Money debited order not received

Website:

www.brandfactory.com

My money got debited and the order wasn't placed, contacting brand factory said that they didn't receive the payment, where as when confirmed with the bank, got to know that the brand factory told them that the product was sent to me after taking the money, which clearly indicates that the brand factory is a big fraud. It's been 1 month and I neither have the order nor my money of Rs 1159