Brand Factory Online — brand factory give me some irrelevant and fake reasons

Website:

www.brandfactoryonline.com

Hi friends today i share my personal pathetic experience with the brand factory online.
I strongly suggest don't even try to think to buy the products from online or at their retail outlet.
They all are cheaters seating there. Just try to make money by fooling customers.
I have purchased spyker jeans online on 28-october-2019. But the product is not fit so i request to
Exchange/return it. The customer care person told me that our executive will come to your shipping address to pick
The product. After 2 months when not getting any response when i mailed him about this then service executives
Of brand factory give me some irrelevant and fake reasons like my mobile is not reachable or i am absence in my shipping address.
No one called him or visit my shipping address as of now.

After writing mails since 2 months to the band factory i really fed up of these guys, and forced me to write about them
So that no other persons get fooled by these persons.