[Resolved]  Brand Factory — payment pending 95722

Address:

635109

Dear sir

We placed an order in brandfactory online shopping (Order number - 95722) on 20 july 2019.

Ordered 3 pants and 5 shirts men's, r's 1972.00/- paid online.

We received a wrong consignment 6 no's of ladies items on the same day we processed the return request informed to the customer care, put a mail along with photos.

On 12th august 2019 we got the refund for 6 items and they refused to pay for the balance 2 items, when asking they told that they delivered.

We received a wrong consignment we returned a ladies garments but they put we returned only 6, after that i raised complaint so many times but no action taken.

No of complaints made

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Reference id: 28815

No reply from them

Kindly take action

Thanks and regards

Mahesh