I am Gopal Dwivedi and I want to share my worst experience of developing one website from a Gurgaon base company named Brandhype.in. I am in touch with this company from last 7 months regarding development of one e-commerce website. After taking advance with a promise with providing a creative front page. To my surprise I got a 3rd class design and then I personally sit with developer to make the design as per my need. Instead of providing lots of reference, the team was not able to move further and then start demanding second mile stone payment. I paid another installment of the total sum and gave 40% of the total amount with a promise from a senior member of Team but it was my second mistake and after that, there was only sequence of false promises and ignoring call and sending me "I am in meeting, call you later", kind of message. As I start doing regular follow up, the team stop responding and keep sending me excuse messages( Attached sample of a long list). The moment I raise my concerns, I was told the due to my pressure( actual time of delivery of website was already passed) the developer is left the job. and then I request for my money refund as I was suffering from multiple loss due to this delay. Finally I was told that I can not get the refund too. I was told not to call again and again for the same matter. This is my worst experience and I want to share with everyone who intent to develop a website, This company is not customer friendly and surely not a professional with proper skill for this kind of job. Any one want to get proof of the same I have a long list of email exchange and sms from the senior most of this team. Was this information helpful? |