Brandsvillage.com Complaints & Reviews

He is cheater...

I completed an order on 23rd Feb 2016 but still have not received the item. Order number[protected]. I have emailed 3 times, and each time I have had a reply apologising stating that the item will be shipped that week, but still nothing received. Please refund me immediately as this is now 6 weeks for a delivery stated as 7-10 days....

I order a pair of beats earphones from this company 6 weeks ago they have not been sent out this was for a xmas present. I contacted them by email and was told I had to change the colour did that constantly phoning and I keep getting told they will be sent out tomorrow and you will receive them by the weekend. They are terrible please do not buy from them....

I purchased an order online on 19th May. I received my order and 1 item did not get sent and I sent 2 back, 1 did not fit and the other was sent in a different colour to what I ordered. I phoned the customer service line and was told to send the items back with a return form. I requested a refund for the items. This was done on the 3rd June. I have a tracking number for this from royal mail. My order number is[protected]. I phoned a week...

Hello, I still not received my order after paying for products three months ago. I made the order on 02/11/2014, the order number is:[protected], my email is:[protected]@qq.com I want to receive my products urgently or at least get my money back, thank you!...

I ordered a white/cream Ralph lauren sweatshirt on the 8th dec said I would receive before Christmas - I emailed your company on the 27th to say where is my order Christmas is gone when will I receive it? Was told t would be sent out at the end of the week so I should receive t the week after still nothing! Emailed again on the 11th January to ask if I'm still getting it if not give me a refund. Still no response so I've emailed again today......

.I ordered two things from you one on 3rd of Oct one on 9th Oct . it is now 6th nov and have still not recived either . The order numbers are [protected] and [protected]. Iwould be great full if you will look into these i have rung up half a dozen time to no avail thank you Julie Gravil....

I had ordered a matte golden colour shoulder bag (branded) but when it reached they didnt allow me to open and check till the time I handed the money to them. When eventually I paid and opened the packet, I saw a horrible fake cheap shiny looking bag in some other metallic colour. When I told the guy that I didnt ordered this bag, he was like talk to the customer care and left. I kept calling/mailing them regularly but to no avail. They were...

My Orders Order ID Amount Order Date Status [protected] Rs 2010.00 Apr 17, 2014 CONFIRMED [protected] Rs 2150.00 Sep 6, 2013 CONFIRMED I have placed 2 orders and made the payment for both, out of which one order is of last year . I have made a more than 200 calls to trace dispatch and then for my refund money but have no revert from brandvillage's team, i have also sent emails on your support id and since June every time when i call...

Dear Sir/Madam I wish to complain about an order placed on 19 Aug which has not yet been received. The order detail is: Order Detail:[protected] Order Date: Aug 19, 2014 This item was due to be a birthday present however the birthday is now past and the item still not received. Please confirm when I can expect to receive this item or Issue a refund in full should you be unable to fulfil the order. Thank you in advance...

Thanks for the gift code but I will not be buying from you in the future. I paid a delivery fee for my order to be received within 7 working days and I've been waiting 16 working days! If anything I would like a reimbursement of the delivery fee....

I had ordered a dress from the website brandsvillage.com on June 28th 2012 Order Number:[protected]. full payment was done by cheque on july 2nd 2012. despite false promises and excuses today 3 months later neither have they refunded my money or delivered my product. There is no communication from them. they dont reply to emails, the customer care is always busy. I dont know what to do anymore .......

This is a complaint for my order[protected]. I have ordered two t-shirts from Brandsvillage.com website. They shipped it on the 23rd of July and I received the shipment on 27th of July. But once I opened the package I saw the T-shirts I bought did not have the same design prints and colour which I ordered. I contacted the customer care service on 27th July to let them know of the mistake and sent them photos of the items the shipped and...

I ordered a CZ bangle from this website on 18th Aug, the website mentioned that the product will be delivered in 10 days. There was no intimation till 30 Aug. I made 20-30 phone calls and everytime they told me a new date of delivery. Finaaly I was told that the pdt will reach me on 19th Sep. I got a phone call from the company on 15th Sep stating that they cannot fulfill the order and hence they are cancelling the same and my money will...