Bridgestone Tyres India — claim / complaint no. enq21145 | |||||
Is bridgestone's commitment "tire safety, safety first and bridgestone's pledge for tyre safety"', a false and bogus claim? This is regarding defective tire which is not being repaired / replaced however, it is covered under warranty. I had purchased maruti suzuki ignis on jan 2018. My vehicle had run 5000 kms. Two days back i found one of the tire flat in the morning. I instantly informed mr. Ashish sharma, manager, bright 4 wheels, ring road, lucknow. As per his requirement i had submitted the tire at his store on 20th may 2018. But as per bridgestone authority, mr. Siddharth (Conatct no. [protected]), the concerned tire is irreplaceable and does not falls under warranty cover. Now, please clarify, why is it not? Bridgestone provided such delicate and poor quality product which does not lasts on posh roads of lucknow. The tire is flat due to wear/tear/burst cut or whatever. I need a proper and appropriate reason from your responsible authority as to "why does it not falls under warranty? And what is the purpose of warranty here by your company. If such issue is not covered then what is covered? Should i go on sweeping the road before driving to avoid any such incident to protect such a poor quality product. Is bridgestone's commitment"tire safety, safety first and bridgestone's pledge for tyre safety"', a false and bogus claim? Was this information helpful? | |||||
Bridgestone Tyres India customer support has been notified about the posted complaint. | |||||
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