Bridgestone Tyres India — complaint bridgestone tyre

Address:	Ernakulam, Kerala
Website:	[email protected]

I dally vincent purchased a new 2017 honda city 1.5 vx mt (I-vtec) bearing chassis no: makgm65dfhn300665 engine no: l15z14406734 invoice no: 6 on 1st july 2017 from m/s perfect honda (Perfect vehicles and services pvt ltd, muttom, ernakulam. During the delivery of the vehicle itself it was a bitter experience as the vehicle on delivery would not start as there was no fuel in it, later on the dealership staff arranged for fuel and got the vehicle started.

Later on the when the mileage on the odometer hit 300 kms the back left tyre had torn and on reporting to the dealership there was no response, later on after many calls and efforts we got in touch with one of the perfect honda dealership staff and was informed that the tyre could not be replaced as it does not come under warranty. It was advised to do a patch work on the tyre.

Moving forward when the mileage reached 433 kms we started hearing a roaring noise and jerking in the front of the vehicle and when checked the front left tyre was flat which i had replaced with the spare tyre and we took the honda city to perfect honda at kalamaserry. They (Honda service) stated that there was cut or tear on the inner side of the bridgestone tyre.. Note the mileage is 433 kms and the vehicle is not yet registered.

We requested the dealer m/s perfect honda that all the 5 tires need to be replaced as we have lost all hope in honda as well as in bridgestone tires, and most of all its a concern for safety of myself as well as my family members.

Perfect honda refused to provide any information or assistance with the defective tires and on repeated calls and followups they asked us to purchase new bridgestone tires at dealer price each plus the additional fees.

We have several family and friends that drives new honda cars. It appears that bridgestone is making dangerous defective tires and honda cars continues to purchase bridgestone tires for all of their honda vehicles. This very dangerous and a recall should be issued for all of the bridgestone tires. All law enforcement agencies need to be made aware of these defective tires because of accidents.

We request your goodself to take this matter seriously and arrange for the replacement of all my 5 tyres with new ones asap, i am writing this mail as it will be of no use contacting the dealership m/s perfect honda.