Bridgestone Tyres India — Rarely used New MPVs tyre busted within 4000 kilometers

Around six months ago had bought my first car " MARUTHI XL6" much to the liking of my son and family and the car has clocked around 4k odd kilometers.
On 3rd October 2021, my family and I were returning back to Manipal from my hometown Trichy, Tamil Nadu and as we had approached near Agumbe at around 10 PM, we heard a loud burst from the left front of our car, and luckily I was driving at a 40-kilometer speed so I managed to stop the car safely and my family was saved from a major accident/catastrophe. When I got the tire replaced by the spare wheel, was able to notice that the tyre sidewall had burst. We have spent so much money on a car of good repute, why is the quality of tyres at stake?It was really tough to handle those situations, especially on the dark night @ 10 pm.

Kindly look into this very seriously, and take care of the safety of your customers’ life and of course Our big trust in your brand.

Thank you for the Bridgestone report. They, as I anticipated, washed their hands of the issue by citing numerous reasons. Now since my car tyre had blown up just after 4100 kilometers, will you, as a customer, accept Bridgestone's negligent reply?

Because the safety of my family's ride is in jeopardy due to these low-quality tyres. Due to the busted tyre, we already had experienced a dangerous night in the jungle.

As a possible consequence, I politely request that you perform the needed as soon as possible.