Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

It has been observed from last four days that in the morning from 06:11am to 06:38am bus no. 276 / 239 is non available from Charkop to Kandivali Staion where approx. 40 to 50 commuters were unable to reach at their destination on time.
It has been also observed that after 06:38 around 3 to 4 buses came at stop and go empty or hardly 4 or 5 commuters travelled in this buses between frequencies of 1 minute.
This is pure mismanagement...

I had boarded c-40 bus from shankarwadi and took a ticket to mahananda, but at the time of the bus driver didnt hault at the bus stop instead was rude and started arguing.Kindly look into it as i always face the issue as the bus driver doesnt stop as there are less people at the stop.Attached is the ticket for your reference....

Hi,
Its Shivprasad ramavtar yadav here, my consumer number is[protected]* I have paid the bill twice with amount 330 Rs, one on 8th January and another on 24th January 2022, as it was showing the same amount as pending.
Please look into this matter as soon as posssible
Thanks...

Inspite of opting for physical copy of bill, the same has not been received for the month of nov. 2021 which was due on 10th december 2021. Pl arrange to submit. Thanks...

Dear Sir/Madam
Please Check My History Of Consumer Number[protected]*7. I Never Received Big Amount Of Bill But Since Last 2 Bill Is Very High.My Area Pincode Is 400010

Please Look Into The Matter And Reduce The Amount And Solve The Issue So That I Should Not receive High Bill.

Thanks
Marya Shaikh
[protected]...

I have made many complaints on email to The Bandra depot manager to increase the frequency of Bus no 473 from BKC to Mahul Village.

The bus frequency is every half an hour and always crowded and most of the times the conductor doesn't halts the bus at all bus stop.

Please do take action on it and please increase the bus frequency for this route on immediate basis....

I have 2 complain - (1) Restart Malad pushpa park bus stop:- up line i.e. Borivali to Andheri side going buses stand - Malad east highway bus stop "pushpa park" is closed due to metro work but now metro work is almost completed. We request to restart pushpa park malad east highway bus stop again. because due to closed of this bus stop there is double crowed passengers at shantaram talao / kurar village bus stop. because both stops passengers...

I have paid my BEST electricity bill twice through Paytm…I have attached the invoice & reference number below..please check..
How do i get my refund..or is it adjusted in the next bill…waiting for your reply!!...

Consumer No[protected]*5
Harsh Hemendra Soni
One of the Phase not Working and Complaint No. of the said company not answered by any one
22067082 / 22084242
22067082...

Respected Sir,

This is to inform you that I have been overcharging from past 1 year although I am not using AC still my electricity bill is very high compare to my neighbours. I sincerely request you to please check my meter and resolve my issue asap.

My consumer no -[protected]

Thanks...

Dear sir,
My consumer number is [protected].I recieved electricity bill higher than using.
Please check and solve this problem,
i will be grateful to you for this....

With due respect, I am writing this letter to inform you that I am a customer of your BEST Undertaking., Also my consumer No/ID is[protected] for more than 50 years.
Over the last few months, I have had a problem with my electricity bill, about which I would like to tell you that from the past my electricity bill ranged from Rs. 1200 to Rs. 1500.
But in the last few months, my electricity bill has reached a maximum of Rs. 3500,...

My Electricity bill not given me for 8month...

Respected Sir,

For last few months our flat No. B 804 in Emgee Greens CHS, Wadala East is kept unoccupied as our tenant has VACATED long back and we have not engaged new tenant.

From April 2021 till July 2021 we were getting only minimum charges of Rs.160/- which we have paid up to date. The bill shows that for the period 19.07.21 to 20.08.2021 it has jumped to a huge amount of Rs. 2583.52. When the flat is...

I request you to please start big bus for route no 186 / 443 /434 as there is lots of passenger who cant get enough space and passenger and wasted time through the day and delay for work
it will be good if you increase regular big buses instead of small buses which accommodate less passenger as big buses will be equivalent for three small bus
so pleas consider my request and do the needed...

Dear sir

we want to inform you that we have made payment on old accounts number [protected] on the accountsof sarita keshav bate, whis is 420/- dt 18.09.2021 actually i was submitted application for the change of name but by mistake i have been paid against ele bill for same number so kindly i request what is the process of refund or adjust against my new number[protected] mr. Leena panakj more and pankaj gopichand more br...

Give tickets in advance as it will save time of the fellow traveller...

Respected Sir,
Why have best bus routes been changed / cancelled (bus routes 305 and 385)?? I travel to office daily and I am a salaried person who cannot afford to travel by car or taxi on daily basis. There are just no buses from Navjivan Society to Nehru Planetarium from 1st Sept 2021. I have to walk on the Tardeo bridge which is a open public latrine. There is no place for people to walk. Also its very tiring to walk all the way...

Respected sir/madam,
The wadala gate no 4 route BEST buses are not even stoping the buses in the bus stop. The drivers are not even bother about whether the passengers are getting in the buses are not. Many school students and college students also travel in that route if conducters not stoping the buses in the bus stop. When students step into the bus the driver move the bus this will leads to accident. Yesterday around 1:00 me...

Respected sir/madam
The wadala gate no 4 route BEST buses are stoping the bus in the bus stop. Today around 1:00pm me and my brother waited for the bus to arrive in the wadala gate no 4 bus stop. The bus no 10 had arrived but the driver didn't stoped the bus not even for 1 minute. The driver is not even bother whether the passengers are getting in or not. Today my brother when he tried to step in the bus the driver moved the bus. He...