[Resolved]  Britannia Industries — Alive insects in biscuit packet

Address:Chennai, Tamil Nadu

I purchased a Milk Bikis biscuit packet from Puraswalkam, Chennai. When I opened it had ants walking on the biscuits. The packaging date of the packet is 04/07/14 and the lot no. is A071438. I called Britannia toll free they registered my complaint and promised a call back in 24 hours. When I got the call the executive says its not the mistake of the factory so he will courier a few biscuit packets to my address. I said that is not the solution to my problem, some action has to be taken. I am extremely disappointed with them and this behaviour is unreasonable.
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Aug 14, 2020
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
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    Britannia Industries Phone
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
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