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Britannia Industries Complaints & Reviews

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Updated: Dec 1, 2025
Complaints 484
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259
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Britannia Industries reviews & complaints page 25

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R
Rohit Agarwal
from Kolkata, West Bengal
Jun 22, 2009
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This is in subject matter that i have purchased two packets of Britania - Tiger Buiscuits

1. Britania - Tiger Pine Apple Pkd date - 06.06.2009
2. Britania - Tiger Elaiche Pkd date - 06.04.2009

However, it is interesting to note that the same bears the same lot no. 22315.

However, i have come accross the following complaint already registered earlier by some other person the extract of which is mentioned herein
HUMAN HAIR IN FOOD PRODUCT-BISCUITS
I already submit this complain to Britannia Industries Ltd.& ask to take some action on quality deptt. of company. I think there must be compensation to customer in this type of complains. Lot no. of packet is 24195 dt 09.02.2009, which is already inform to the company.


I would like to know that how is it possible that products of two different dates and particularly the month bears the same lot no.

Also, lot no. of packet manufactured in February is 24195
& that of June/April is 22315.

Regards,

Rohit Agarwal
A Consumer
Aug 14, 2020
Complaint marked as Resolved 
BRITANNAIA TIGER LOT NUMBER TIGER B0615I6
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    G
    Gautam Nath
    Jun 18, 2009
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    Dear Sir,
    I like to bring your kind notice that, on 03.06.2009 I purchased four packet of Britannia cream Craker biscuit from a shop named “Priya enterprises” of 23/1E, Maharaja Tagore Road, Dhakuria, Kolkata – 700 031. Three of them net weight is 262grm to 264grms but net weight printed on the packet was 275grms. I being notice to the shop owner. Shop owner Mr. Sudhir told me that he got supply from distributor. I purchased that three packet of below weight of Rs. 21.00 each. Through Email I bring notice of the company. On 10.06.09 in evening at about 8.30pm Mr. Raju came and want to talk about below weight packet. I demand his identity card as proof but Mr. Raju failed to produce the identification. His approach was clear, he wanted to give me four new packet against the three below weight packet. After I refuse the proposal rang to his boss and asked me talk with him, he denied to say his name and request to accept the offer, when I turned down his proposal he told me that I can take any steps what ever I wish.
    I want justice from you. A reputed firm is cheating general public and it to be stopped.


    Thanking you
    Gautam Nath
    2, Maharaja Tagore Road
    Kolkata - 700 031
    Mob: [protected]
    ( Mailto : [protected]@gmail.com )
    Aug 14, 2020
    Complaint marked as Resolved 

    Britannia — damaged stock

    DEAR SIR,
    WE ARE HAVING UR DAMAGE STOCK. ABOUT 60THOUSANDS RUPEES. WE SALES UR ALL PRODUCTS ABOUT 800CASES PER MONTH WHICH IS VERY GOOD VOLUME FOR UR COMPANY. UR SALES OFFICER OF AMRITSAR MR. OM PARKASH DO NOT SATISFIED US TO EXHANGE OUR STOCK. IN THIS CASE WE WANT TO KNOW WHAT TO DO? WE ARE UR CUSTOMER FROM LAST 15YEARS. IN THAT TIME WE CAN'T FACE THIS TYPE OF PROBLEM.
    PLZ WE REQUESTED TO MAKE SATISFIED SOLUTION.

    THANKS TO U
    +91-[protected]

    Britannia — Security Deposit not refunded by this company

    I had started an agency for Britannia Bread in December 2009 in Jaipur. But I had to close it after working for 3 months. As there was not any support from the Company. But the worst situation I ve faced from this organization is that after returning back 50 Crates, it is more than 2 months have gone, I did not get my security amount back. I need it back immediately. -Deepak Dhama [protected]

    Britannia — fruit cake gift

    brittania industies marketing a gift pack worth rs 75/- but to my great surprice when i opened it found three pcs. worth rs12/- each n two packs worth rs5/-each. total rs 46/- sold on 29/- packing cost. be aware while purchasing gift packs of companies .

    Britannia — Misbehavior by the dealer at Panipat & sub standard bread ( Britannia) supplied

    Sub.: Misbehavior by the dealer at Panipat & sub standard bread ( Britania) supplied..

    Dear Sir,

    It is a matter of great concern that I am using your bread for the last few years at my home.

    However, recently it has been observed that your dealer at Panipat is not serious in providing fresh bread to the customers at Panipat.

    On dated 23.09.11 ( In the morning), I purchased your bread from our local shopkeeper ( Model Town, Panipat) but when I opened the packing ,it was found that the quality of the bread was not upto the mark. Immediately, it was explained the local shopkeeper ( Mr. Vijay).

    In the evening when, the supplier of the dealer ( Mr, Sandeep) was arrived to supply the bread then in my presence, the quality of the bread was shown to him. But, instead to listening the grievance, it was my surprised & shocking that he misbehaved & said that since company don't listen our complaint too therefore he can't do any thing. In turn,he advised to put it to the street’s dogs if you can't use it.

    Really, such words from a dealer's suppliers of a repute company like yours are not expected at all.

    In view of this, I approach your good office to please look into the matter seriously & urgently so that the reputation of the company is maintained & your customers may not be treated like this & good quality product is only be supplied.

    You are well aware that supplying sub standard eating-material is serious offence.

    I hope you will take appropriate action in the matter.

    Thanking you,

    Manik Sharma
    577, Model Town
    Panipat-132103
    (M[protected]

    Britannia — cheating and misleading

    Dear sir/madam,
    The pack of Britannia "Time Pass " has attractive packaging with biscuits depicting black spices in it. After my purchase to my surprise i found only a few of such biscuits . i am cheated

    Below weight - Comment #1857495 - Image #0

    Britannia — COST OF PRODUCT

    Hello, I have purchesed a BRITANIA SHUBH KAMNAYE gift pack of 367.5 gm PKD- 09/2011, LOT No. E1H4 worth Rs. 100/- including BOURBON 78gm {MRP Rs.12 }, CHOCOCHIP 87.5 gm{ MRP Rs.20 } PURE MAGIC VANNILA CREAM 101 gm { MRP 20 X 2 = 40 }, that of total Rs. 12+20+40 = 72/- so why you are taking Rs. 100/- for? Is Rs 28/- FOR BOX ONLY???

    Britannia — worst quality of Bread

    Very Famous Company Have bad quality....
    when u call on my mobile i will tell u..

    My Cell no. is +[protected]


    please Call
    i need help........

    Britannia — worm in good day choco nut

    i bought good day choco nut... batch no is 12/10/13 best before 5 month.. pkd A101319... if i ate that... what wil happen.. even my child also want that biscuit if gave my child... thank god.. not happen that... i wil raise the complaint.. my contact no[protected]

    Below weight - Comment #1965687 - Image #0

    2 rupees xtra on mrp of 15

    Hanumakonda busstand warangal ap
    Dear Narsimhulu,

    Your information seems to be incomplete for escalation. Hence, we request you to share the below details so that we can take this forward,
    Product :
    Your contact details :
    Store name & Address :
    Team Britannia
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      A
      ankur@agarwal
      from Bengaluru, Karnataka
      Feb 14, 2009
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      MY COURIER DOC NO.[protected] SEND REDRAPUR TO HALDWANI ON DT.02.02.09 BUT NOT DELIVERD OR RETURN TILL DATE.

      PLS REVERT BACK
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir,
      I am Tarun Kumar from Moon Enterprises. I want to take distribution ship with Britannia.So I was mat with Mr. Vijay Kothiyal (Senior Sales manger). He gave me a suggestion to linked up with Moon Enterprises. According to him I had started Britannia Bread Supply in area Vaishali, Indrapuram and kushambi for two month. But after two month he had not given me distribution ship and he canceled my distribution ship and gave to another distributor.
      After that I claimed for my money...
      Frieght = 24700
      Replacement = 12000
      sampling = 800.
      6 month goes but I have not received my money...
      I am really very disagree with Britannia...
      plz consider my request...Otherwise I have to take some legal action.

      Name - Tarun Kumar
      Mobile No- [protected].
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        Ravneet lamba
        from Hyderabad, Telangana
        Dec 19, 2008
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        This is very sad to know that a company like britannia is so unhygenic...this will not be tolerated that there was a hair stran was found inside the biscuit...half biscuit was eaten and i just looked at it so there was a stran inside it...i pulled it out it dint come out coz it was baked inside... this is so unhygenic...i would request you to please see to this situation and tell them to applogise for it otherwise i have to go through media and consumer health will also be draged in it...i am again tellin you to take an action as i still have the piece preserved with me as a proof ...i[censored] don belive come and see...otherwise the next news paper will have i picture of it...

        thanks
        ravneet lamba
        Aug 14, 2020
        Complaint marked as Resolved 
        It happened to me as well on the 1st week of october. I called and complained about it, but nothing was done. They jus came home to take the infected piece, but i refused to give it. I think their standandshave gone down and no one is taking any action towards it.
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