Dear Sir,
I like to bring your kind notice that, on 03.06.2009 I purchased four packet of Britannia cream Craker biscuit from a shop named “Priya enterprises” of 23/1E, Maharaja Tagore Road, Dhakuria, Kolkata – 700 031. Three of them net weight is 262grm to 264grms but net weight printed on the packet was 275grms. I being notice to the shop owner. Shop owner Mr. Sudhir told me that he got supply from distributor. I purchased that three packet of below weight of Rs. 21.00 each. Through Email I bring notice of the company. On 10.06.09 in evening at about 8.30pm Mr. Raju came and want to talk about below weight packet. I demand his identity card as proof but Mr. Raju failed to produce the identification. His approach was clear, he wanted to give me four new packet against the three below weight packet. After I refuse the proposal rang to his boss and asked me talk with him, he denied to say his name and request to accept the offer, when I turned down his proposal he told me that I can take any steps what ever I wish.
I want justice from you. A reputed firm is cheating general public and it to be stopped.
Thanking you
Gautam Nath
2, Maharaja Tagore Road
Kolkata - 700 031
Mob: [protected]
( Mailto : [protected]@gmail.com )
Aug 14, 2020
Complaint marked as Resolved
Verified Support
Jun 11, 2016
Britannia Industries Customer Care's response Dear Narsimhulu,
Your information seems to be incomplete for escalation. Hence, we request you to share the below details so that we can take this forward,
Product :
Your contact details :
Store name & Address :
Team Britannia
But this week our worker bought 10 packets of "BRITTANIA MILk BIKIS, ( date of packing 26th june i think). alll the packets give worst taste. till now we didnt see such taste from ur company biscuits, .
kindly see what mistake done on JUNE and provide us good quality .
thanking you
P.Senthilmurugan
204, anna nagar
mualnur-638106
tamilnadu st.
ph;[protected]