[Resolved]  Britannia Industries — Britannia 50 50 Biscuit

Aug 06, 2022

Britannia Industries Customer Care's response Dear Devesh,

Thank you for your email and for bringing this to our attention.
We’re disheartened to know that you’re disappointed with our product and to take corrective actions, we would like to understand this better. Request you to please retain the product in an airtight container until our representative contacts you within the next few days.
To delve into and work upon this, we require a few details from your end which will help us investigate this better. Please check the back of the pack to provide us with the below details:

• PKD:
• LOT Number:

Also, require a few other details from your end:

• Location of purchase:
• Contact number:
• Postal address:

Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.

Aug 06, 2022

Britannia Industries Customer Care's response Dear Sir/Madam,

Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

Thanks,
Team Britannia