[Resolved]  Britannia Industries — Britannia Vita gold biscuits taste different, looks duplicate product

Hi, I have purchased a vita marie gold biscuits which has entirely different taste, looks like its not the genuine product, by packaging its feel like duplicate. I am eating vita marie since very long time and i can easily identify its taste. Kindly take action. Looks like fake comanies selling product. I am putting batch no. Barcode detail below. Could you please identify and let me know whether it is genuine or fake.

Lot no. A05239F
22
Barcode[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2026
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2023
Britannia Industries Customer Care's response
Dear Ajit, we would like to look into your highlighted concern at the earliest possible. Kindly share your contact details with us on [protected]@britindia.com or you can contact us on our toll free Numbers:[protected] /[protected].
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Britannia Industries
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    485
    Pending
    0
    Resolved
    335
    Britannia Industries Phone
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
    View all Britannia Industries contact information