[Resolved]  Britannia Industries — choco chill cake

Address:560103

I bought this cake which had expiry date of 10/1/2019. When i opened it on 3rd january 2019, there was big patch of fungus in it. Not sure what kind of quality measurements are taken by britannia. I bought britannia assuming that a big company would have stricter quality measures but looks like that is not the case.

At least, i saw it before giving it to kids. I wonder what would have happened if i had let kids open it because they would not have identified it as fungus.
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Feb 7, 2019
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2019
Britannia Industries Customer Care's response
Dear Nikhil,

We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com and our team will get in touch with you.

Thanks,
Team Britannia
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