[Resolved]  Britannia Industries — Complaint of Nutri Choice Digestive biscuits

Address:

5/1A Hungerford Street, Kolkata -700 017. West Bengal

Britannia biscuits, have been eating them since childhood. Be it marie, good day, milk bikies etc.

Over the years a lot has changed, the prices have increased, the quantity has decreased, and don’t even get me started with the quality. During childhood their biscuits used to be so good and rich and tasted amazing. And now, its terrible.

All peoples looking Britannia is like a trusted brand but its not trusted brand I an incident to share.

I buy Nutri Choice Digestive biscuits from Dmart. My 6 year old daughter have sugar so I give her this biscuit but when she open it & eat biscuit its the poor product Digestive biscuits so terrible.

The biscuits were over baked and tasted bitter. I had complaint to Britannia customer care before 12 days, but they didn't serious about customers complaint just relied "We regret the delay in addressing the issue and assure you of a revert at the earliest."

"Request your patience in the interim."

So my request is don't trust on Britannia brand. Be careful when your children eating Britannia's products.