[Resolved]  Britannia Industries — Complaint regarding mosquito found in Britannia Tiger Krunch PKD. - 09/10/2021, Lot No. - A102119

I recently purchased your Britannia product Tiger Krunch chocoChips Biscuit Pack weight 4N×100g, Packed on 09/10/2021, Lot No. A- 102119, from the Reliance Smart, Sector-1, Vaishali, Ghaziabad, Dt. 12/01/2022, when we opened the pack, we surprised to find that a mosquito entangled to a biscuit, due to which we had to fa situation in presence of family.
3. We have lost our trust to purchase your products any further. The specimen is with us as a proof of your spurious quality control, I am also having the photos of the biscuit along with the mosquito. please advice as to why I should not take legal action through the media and consumer forum, I expect an early reply from your end.

thanking you and yous sincerely,

Cloud 9 Towers
Sector - 1
Vaishali, Ghaziabad, UP - 201010

Email : [protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 26, 2022
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2022
Britannia Industries Customer Care's response
Dear Sir/Madam,

Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

Thanks,
Team Britannia
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Britannia Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    481
    Pending
    38
    Resolved
    258
    Britannia Industries Phone
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
    View all Britannia Industries contact information